Marketing

Worth a gander: Crossing the (goose) pond to the Polgooth Inn

My Pub: The Polgooth Inn, Cornwall

By Stuart Stone

Winners of the British Institute of Innkeeping Licensee of the Year award 2018, husband and wife team Alex and Tanya Williams reveal how they have developed their prize-winning pub formula

Café culture: Fuggles Beer Café has opened a sequel and both sites are thriving

My Pub: Fuggles Beer Café, Tunbridge Wells

By Phil Mellows

Owner and licensee Alex Greig might be surprised that Fuggles Beer Café survived its first year, but since opening in Tunbridge Wells in 2013 his concept has been a hit and a second site has launched in nearby Tonbridge

Opportunity to nurture: charity Only A Pavement Away looks to tackle homelessness and job vacancies

Finding hospitality jobs for the homeless

By Stuart Stone

Only a Pavement Away (OAPA) has been established to work with licensed hospitality and help the homeless and more vulnerable into jobs within the sector.

Out of pocket: Britain's bar staff are tipped less often than hairdressers and takeaway delivery drivers

Only 29% of Brits tip bar staff

By Stuart Stone

According to research conducted by online marketplace OnBuy.com, Britain’s bar staff are tipped less often than hairdressers, taxi drivers, waiters and takeaway delivery drivers.

Protection plea: CAMRA welcomes news that five more pub buildings, built after WW2, have been saved

CAMRA calls to protect more post-war pubs

By Stuart Stone

The Campaign for Real Ale (CAMRA) has welcomed Historic England’s decision to list five new post-war pubs, and is calling for more post-war pubs to be given similar treatment.

Alfresco trading: Making the most of outside areas now the weather's warming up

Alfresco trading: get inside out

By Michelle Perrett

At the first signs of summer, the thoughts of many consumers and operators alike turn to that classic image of drinks and food in an attractive alfresco setting. But bear in mind, expectations are constantly rising, with punters looking for all the mod...