With the recruitment crisis still causing challenges for many operators, the Lock In team get to grips with staffing (not like that Heath!) and speak to a range of experts to get some practical (mostly) advice on how to handle the situation.
By Philip Smith, the Lord Smith of Hindhead CBE and chief executive of the Association of Conservative Clubs
Recent figures from the Office of National Statistics show hospitality has 174,000 vacancies. These staff shortages are growing, and hospitality businesses face rising input costs, as operators compete for staff, as well as causing one in three hospitality...
Average regular pay rates saw the strongest growth outside of the pandemic from July to September 2022, figures released today (Tuesday 15 November) by the Office for National Statistics (ONS) have revealed.
Hospitality sector's efforts to attract new employees are "beginning to pay off" but unemployment levels have continued to stifle the industry's "ability to drive growth” trade body UKHospitality (UKH) has stated.
Misconceptions associated with lifelong learning have continued to hold the sector back amid ongoing staffing crisis but offering apprenticeships at multiple levels could be the key to combatting shortages, new research from HIT Training has revealed....
Training facility, Bluestone Academy, has announced the launch of a new apprenticeship programme set to benefit West Wales’ tourism and hospitality sector and due to start this Autumn at Bluestone National Park Resort, in Pembrokeshire.
Hospitality staffing numbers have neared pre-pandemic levels with employee headcount in pubs, bars, hotels, restaurants, and quick service restaurants (QSRs) up 21.7% compared to June 2021, the latest data from Fourth has revealed.
Southwest based brewery and pub company St Austell Brewery has announced the launch of Pub Flex, a new flexible and inclusive career scheme, acknowledging the way people work has changed post-pandemic in a bid to attract more staff.
Night-time economy adviser for Greater Manchester and operator Sacha Lord has reiterated worries about the sector’s staffing shortages and called on operators to commit to paying teams the living wage.
Staff shortages within the hospitality sector have caused almost half (45%) of operators to cut trading hours or capacity in order to cope, costing the industry £21bn in lost revenue, a joint survey by UKHospitality (UKH), the British Institute of Innkeeping...
While almost 90% of managers in the sector believe further training investment would help to recruit and retain staff, three-quarters are put off by the perceived time investment for junior team members, revealed new research from HIT Training.
UKHospitality (UKH) has today (Monday 13 June) announced the appointment of Sandra Kelly as skills director, a new role tasked with delivering the trade bodies recently launched hospitality workforce strategy: fixing the crisis.
The British Beer & Pub Association (BBPA) has developed a 13-point pledge, #OpenToAll, encouraging pub and brewing businesses to ensure commitment to diversity and inclusion at the heart of their operations.
The sector desperately needs a “boost” in security staff, as the shortage of door workers worsens due to the cost of living crisis, festival season and fears of further closures, according to Get Licensed.
With staffing challenges continuing to cause headaches for pub operators, the Lock In team tackle some of the issues that are causing the sector problems and have a bit of discussion about baldness discrimination...
CPL Learning has launched the free online training course ‘British Sign Language – Phrases for Hospitality’ to support venues and individuals who want to improve the hospitality experience for Deaf people.
UKHospitality (UKH) has backed calls for a Government support package to help counter shortages in night-time sector door staff, including assistance in recruitment and training of additional security staff, especially women.
Some 43% of black people say their ethnicity has hindered career progression in the hospitality sector while only 7% of white people believe the same, according to the second edition of the Inside Hospitality report.