Training

Taking care: Nobody needs to struggle alone (Getty/ Aleli Dezmen)

Has your mental health suffered at work? Tell us about it

By Amelie Maurice-Jones

The hospitality sector has a mental health problem, with approximately three out of five hospitality workers struggling with a mental health issue in their career, according to Hospitality Action's Mental Health Survey 2020. Vote in our poll to tell...

Student hero: Doncaster doorman saves customer through CPR (Getty/ Robert Daly)

Pub customer 'saved' by student doorman's CPR

By Amelie Maurice-Jones

A doorman who administered CPR to a pub customer who collapsed and lost consciousness has been praised for his lifesaving skills at Biscuit Billy’s bar in Doncaster.

Race matters: your opinion will help form Be Inclusive Hospitality's report

Your opinion wanted on race equality in workplace

By Gary Lloyd

Social enterprise Be Inclusive Hospitality is calling for your opinions and is set to host a webinar with an array of people from all backgrounds and career levels to accelerate race equity and equality in the workplace.

Young people in hospitality: In 2019 of the 1.762bn people employed in the sector, 620,000 were aged 16 to 24

Poll: Would you employ under 18s in your pub?

By Rebecca Weller

More than a third (39%) of hospitality and leisure SMEs are expected to hire more staff this year, recent data from Barclaycard’s SME Barometer showed.

Violence is not the answer: Listen to all sides of the story

Protecting your premises against violence

By Rebecca Weller

There are many ways publicans can protect their business, staff and reputation against violence, including CCTV, no drugs policies, stay up to date with health and safety regulations, provide extra staff training, use plastic bottles where appropriate,...

Official figures: ONS data revealed the jobs market overall has seen record high numbers of vacancies (image: Getty/Tim White)

134,000 jobs still empty

By Nikkie Thatcher

Job vacancies in the food services and accommodation sector are still at more than 100,000, after rising by 25,000 from the previous quarter, official figures have revealed.

Wage increase: it is expected national living wage will be rising by 5.7% (image: Getty/ georgeclerk)

What are the average salaries for pub jobs?

By Nikkie Thatcher

Following the rumoured rise in that national living wage (NLW), The Morning Advertiser has taken a look at the average salary amounts for job across the pub sector.

Recruitment news: politicians put more emphasis on the Real Living Wage

Real Living Wage: Best operators have ‘little to fear'

By Michelle Perrett

Increasing pressure on hospitality operators to pay the Real Living Wage (RLW) is likely to prove to be an irresistible force for those who want to employ the best staff, workforce management specialist Bizimply has predicted.

Staff shortage: the vacancies in the accommodation and food sector make up just over a tenth of the UK's overall empty job roles (image: Getty/SolStock)

117,000 job vacancies in hospitality sector

By Nikkie Thatcher

There are currently 117,000 vacancies in the accommodation and food service sector – up from 16,000 for the same period (May to July) in 2020, according to official figures.

Recruitment issues: 'The solution is not as important here as getting across the point that we need to stop blaming the hospitality sector itself for this staff shortage crisis'

Opinion

Stop blaming the industry for the hospitality staff crisis

By Sarah John, director, Boss Brewing

Those of us within the hospitality industry are well aware that we face a staff crisis; there is no disputing that we are experiencing rising worker shortages, with job vacancies at higher-than-ever levels.

Trade-wide issue: all firms across the industry are suffering from the staff recruitment crisis (image: Getty/sasar)

All hospitality firms looking for workers

By Nikkie Thatcher

Every business in the hospitality sector has job roles to be filled currently, an industry-wide survey has revealed, with recruitment for front-of-house staff at the fore.

New cash: the polymer £20 note first entered circulation in February 2020

Paper £20 to be withdrawn in 2022

By Nikkie Thatcher

The old paper £20 and £50 notes will be no longer be considered legal tender from 30 September 2022, the Bank of England has announced.

Staff shortage: the recruitment crisis in the trade has meant wages have risen (image: Getty/Volha Shakhava)

Wages driven up by staff shortages

By MCA

The average wages of pub and restaurant workers have risen by as much as 14%, driven by a shortage of staff in the hospitality sector.

Improvement required: 'We need to stop talking about it and make serious strides to making this an industry to be proud of, not just a part time job before people move onto bigger and better things'

Opinion

Is the hospitality sector suffering from its reluctance to invest in staff?

By Heath Ball, managing director, Frisco Group

It’s no secret that that most hospitality businesses are suffering from a staff shortage – yes, even you Mr Martin – but while we look at Brexit and Covid-19 as the perpetrators of the problem, should we be looking closer to home for answers?

The Morning Advertiser Lock In podcast episode 24

The Lock In Podcast

The Lock In Podcast: Can't get the staff, literally...

By Ed Bedington

One of the key challenges of reopening has been on the staffing front, from re-energising long furloughed team members, through to recruiting replacements and training teams back up to speed. The Lock In podcast team take a deep dive into those issues,...

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