Technology

Squeaky clean: Clean kit will always provide a warm welcome to potential guests

Clean up your act

By Andrew Don

The internet of things (IoT) will soon be ubiquitous – warewashers included. Here we take a look at warewashers and associated features

Appy to help: encouraging customers to use apps on their phone can make your business run more efficiently

A byte of the action

By Phil Mellows

Customers are more than used to using modern technology and are now demanding premises like yours can deliver on such requests – so don’t get left behind.

Forces joined: the tie-up between Fourth and HotSchedules is believed to be the biggest of its kind

Fourth merges with US HotSchedules

By Nicholas Robinson

Hospitality tech firm Fourth, a company that provides outlets with workforce management and cost-control software, has merged with a US partner to become what is claimed to be the world’s largest provider of end-to-end hospitality management systems....

One year on: Penalties from GDPR breaches are larger but only applied in significant cases

GDPR has been seen as evolution

By Poppleston Allen

One year on from the implementation of the General Data Protection Regulation (GDPR) and no doubt you remember the seemingly endless number of emails filling up inboxes last year.

Empowered: How can offering phone charging services benefit your pub?

How phone charging can boost trade

By Emily Hawkins

Several pub companies are addressing a demand for phone-charging facilities because research shows some customers decide whether to stay or leave a venue based on whether they can charge devices.

Snap decisions: What should you keep in mind when posting images of customers?

Can you post images of customers on social media?

By Emily Hawkins

You want potential customers to see images of a bustling venue with happy faces when they look up your website or go to your social media page. But is there a risk in posting images of punters?

Mindful drinking: Club Soda and Budweiser are developing an online tool to help moderate hospitality employees' drinking habits

Club Soda and Budweiser to track drinking habits

By Emily Hawkins

Brewer Budweiser and mindful drinking organisation Club Soda have joined forces to develop an online project that will aim to help people working in the licensed trade who want to drink less alcohol.

Pub power: visitors to the Pint & Poppy and Embankment will be able to recharge their electric cars at the pubs

Castle Rock hooks up with car charge point provider

By Stuart Stone

Brewer and pub operator Castle Rock is buzzing to announce it has installed electric vehicle chargers at two of its pubs in partnership with electric vehicle charge point operator, Alfa Power.

Pull more pints: how do sleepy pubs turn into busy watering holes?

Promoted content: in association with Lightspeed

Five ways your pub can make more sales

By MA Editorial

There are around 20,000 fewer pubs in the UK than there were 30 years ago. This must be seen as an opportunity to make the most of fewer rivals. However, you still have to fight for every pound so take heed of these tips and make life a little easier.

Good to talk: the ban has been put in place in a bid to help encourage social conversation (image credit: DenisKot/gettyimages.co.uk)

Samuel Smith bans mobile phones from pubs

By Nikkie Sutton

Brewer and pub operator Samuel Smith has banned customers from using their mobile phones in its venues and punters should go outside to take calls “in the same way as is required with smoking”.

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