Marketing

‘A nature-friendly pub garden is good for business’

26-Jul-2022 By Amelie Maurice-Jones

The operator of one of the first pubs to be verified by Warner’s Distillery’s Nature Marque accreditation, has given tips on how pub gardens can be made more environmentally friendly.

Publicans praise advice from pub companies

18-Jul-2022 By Rebecca Weller

More than three quarters of licensees operating a partnered pub have praised the advice they receive form their pub company’s Business Development Managers (BDMs), new research conducted by the British Beer & Pub Association (BBPA) has revealed.

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Drive pub profits and cut waste with Aqua Libra Co

11-Jul-2022 By Aqua Libra

Water is a valuable revenue stream in for pubs and bars, worth over £358m[1] annually in licenced and foodservice. Yet, sales are threatened as consumers look to make more sustainable choices by swapping packaged options for tap water, while the sector...

London Mayor unveils £2m phase of tourism campaign

04-Jul-2022 By Nikkie Thatcher

Mayor of London Sadiq Khan has announced the latest addition to his tourism campaign, to encourage people across the UK to visit the capital.

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Heineken UK launches Beer Report collating insights to boost the on-trade

22-Jun-2022 By Heineken UK

Exclusive research in Heineken UK’s Beer Report reveals younger generation beer drinkers are driving the move away from classic lagers toward more premium brands.

Heineken offers free social media training and garden makeovers

17-Jun-2022 By Gary Lloyd

Multiple operator Star Pubs & Bars, Heineken’s pub arm, has teamed up with consultancy Avocado Social to launch a social media training scheme that will help its pub licensees boost their online awareness.

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Big savings for operators with Heineken’s Buying Club

13-Jun-2022 By Heineken UK

Heineken UK has ramped up the number of money-saving opportunities through its Buying Club in recent months, offering exclusive deals to its on-trade customers.

Opinion

'Diversification will carry us through'

23-May-2022 By Seb Heeley-Wiggins, the Spirit of Manchester Distillery co-founder

Last year, amid the turmoil of the hospitality sector, we made a choice to plough a significant investment into a roto-vap allowing us to distil under pressure and at lower temperatures.

TripAdvisor launches new initiatives to 'support hospitality and tourism'

27-Apr-2022 By Rebecca Weller

Online review site, TripAdvisor, has launched ‘Write a Review Day’ and ‘the Better Review Initiative’ in a bid to celebrate post-pandemic travel.

Fake reviews set to be illegal under new Gov rules

20-Apr-2022 By Nikkie Thatcher

The Government has announced plans to make it “clearly illegal” to pay someone to write or host a fake review today (Wednesday 20 April).

2022 interior design trends revealed

11-Apr-2022 By Amelie Maurice-Jones

Sustainability, homecoming and artistry are just a few of the interior design trends that have proved popular in the hospitality sector throughout 2022 according to commercial outfitter Novograf.

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Don’t miss your chance to feature in the first ever Green Pub Guide

14-Mar-2022 By Heineken UK

Sustainability continues to be front of mind, and with four out of five* UK consumers changing their purchasing preferences based on the environmental impact, it’s vital for pubs to put sustainability at the heart of their operations.

Drinks sales down 12% in the week to 15 January

25-Jan-2022 By Rebecca Weller

Average drinks sales by value in Britain’s managed pubs, bars and restaurants in the week to Saturday 15 January were 12% down when compared to the same week in 2020, according to the latest CGA Drinks Recovery Tracker.

Making a name for yourself – how businesses can successfully manage their online reputations

09-Dec-2021 By BigHospitality

A business’ reputation has never been more important, and in today’s digital world it can be made or destroyed online.

Micropubs ‘bring communities back together’

08-Dec-2021 By Amelie Maurice-Jones

Micropubs strip pubs back to traditional values of “friendship” and “conversation” and “bring communities back together” said the founder of the world’s first micropub Martyn Hillier.

The Lock In Podcast

The opportunities and pitfalls of review websites

08-Dec-2021 By Ed Bedington

The latest episode of the Lock In Podcast sees the team focus on review sites such as TripAdvisor and Google from the Prince of Peckham in east London with the pub’s operator Clement Ogbonnaya as well as Tony Kent from Reputation.com.

Award winning interior designer shares the biggest design trends for pubs

17-Nov-2021 By Rebecca Weller

Founder and managing director of award-winning, global strategic architecture and design consultancy Harrison, Philip Harrison, has had a design career spanning over four decades with offices in London, Birmingham, Dallas, and Melbourne.

Sector sales set to soar to £3.5bn above equivalent period in 2019

30-Sep-2021 By Gary Lloyd

Pubs and fellow sector businesses are expected to contribute an extra £3.5bn more to the UK economy than during the same period in 2019 after rebounding strongly from the pandemic, according to Barclays Corporate Banking.

Average eating-out spend increases at pubs as restrictions ease

02-Sep-2021 By Gary Lloyd

The average spend per customer on eating out as restrictions have eased has increased by 3.9%, according to the Lumina Intelligence UK Eating Out Market Report 2021.

Spending in pubs up by almost a third compared to 2019

10-Aug-2021 By Nikkie Thatcher

Pubs, bars and clubs saw a rise of 30.5% in consumer spending in July 2021, compared to the same period two years, new research has found.

Opinion

Pub PR: how can operators reassure customers returning after 'Freedom Day'?

20-Jul-2021 By Sarah Murray, client director at PR and digital agency Edson Evers

For the hospitality industry, the road to ‘Freedom Day’ on 19 July was a bumpy and tumultuous journey.

Morning Advertiser update

The Morning Advertiser website is changing

02-Jun-2021 By Chris Lowe, publisher, The Morning Advertiser

Like many of the biggest media websites that have put journalism at the forefront of their strategy, we are implementing something called metered access – meaning users will be asked to register after consuming a certain number of articles within 30 days.

MA500

What can pubs learn about marketing during the pandemic?

11-Feb-2021 By Nikkie Thatcher

Brand expert Mark McCulloch has revealed the businesses he thinks have used marketing to their advantage during the past 12 months.

'No correlation' between Eat Out to Help Out and infection numbers, says Treasury

29-Jan-2021 By Emily Hawkins

The Treasury has defended its Eat Out to Help Out scheme to critics who blamed the discount meals initiative for driving up infection rates.

Pubs with rooms anticipate holiday boom

29-Jan-2021 By Emily Hawkins

Pubs with rooms are hoping to benefit from a domestic tourism trend this summer, although some operators say they are worried about a drop in trade.

'Pubs matter' is message of new campaign

14-Dec-2020 By Emily Hawkins

Pubgoers have been urged to share why their local is close to their heart on social media in a bid to highlight the plight of the sector.

lockdown live

Pubs hit by tier four closures in 'longest winter in living memory'

02-Dec-2020 By Emily Hawkins

As pubs adapt to new coronavirus measures, The Morning Advertiser will bring you the latest updates and reaction on this live blog.

One-in-ten Brits have already made post-lockdown pub, bar or restaurant bookings

24-Nov-2020 By Stuart Stone

A number of optimistic pubgoers have already made reservations to return to their local over the festive period, according to new research.

Publican Awards aims to celebrate sector

11-Nov-2020 By The Morning Advertiser

The coronavirus crisis has battered our sector, yet companies have remained resilient and strong, supporting their teams and customers. The Morning Advertiser (MA) aims to celebrate this with the launch of the Publican Awards.

Podcast aims to tackle trade's psychological challenges

09-Nov-2020 By Ed Bedington

A former pub boss has teamed up with a group of experts to launch a new initiative to help focus on the psychological challenges faced by hospitality workers.

'Christmas Eve atmosphere' as pubs shut for lockdown

05-Nov-2020 By Emily Hawkins

Punters came out in force last night for one last hurrah and to support their locals ahead of a four-week lockdown in England.

The Lock In Podcast

The Lock In Podcast: The joy of customers, Trip Advisor and online reviews

04-Nov-2020 By Ed Bedington

In this week's episode of The MA's Lock In podcast, Ed Bedington, James Cuthbertson and Heath Ball talk about customer service, bad behaviour and their mutual love of online reviews, including the dreaded Trip Advisor. Tune in to the latest...

lockdown live

Prime Minister pledges cash for wet pubs

02-Nov-2020 By Emily Hawkins

Most areas in England will be placed into tier two measures this week while pubs in a number of areas must remain closed under the strictest rules.

Sales in 'high' Covid alert tier pubs halved

22-Oct-2020 By Nikkie Thatcher

Pubs, bars and restaurants in the ‘high’ alert tier saw a sales drop of between 46% and 54% from Thursday 15 October to Saturday 17 October, new figures have found.

Great British Pub Awards on social media

25-Sep-2020 By Emily Hawkins

Pubs shared their delight at being recognised by The Morning Advertiser’s Great British Pub Awards Pub Heroes on social media last night.

9 reasons customers have given as reasons not to follow guidelines

11-Sep-2020 By Nikkie Thatcher

The Morning Advertiser has rounded up some of the 'reasons' why customers have refused to comply with Government guidance in pubs.

Spending in pubs up 9.3% on last year

08-Sep-2020 By Nikkie Thatcher

Customer spending in pubs and bars saw a rise of 9.3% last month (August) versus 2019 – the first uplift since lockdown started.

Calls for a ‘much-needed’ extension to Eat Out to Help Out scheme

24-Aug-2020 By Nikkie Thatcher

Trade bodies have urged the Government to extend the Eat Out to Help Out discount scheme to help the industry as it heads towards winter trading.

Sales in pubs down almost half in July

13-Aug-2020 By Nikkie Thatcher

Managed pub groups saw total sales down 44.7% in July 2020, compared to the same month last year, new figures have shown.

Pubs benefiting from 'staycation' trend

12-Aug-2020 By Emily Hawkins

With Brits found to be looking for beach and country escapes closer to home this summer, pubs have risen to the opportunity for more domestic holiday trade according to organisations representing the tourism sector.

Eight in 10 hospitality businesses ‘embracing’ Eat Out to Help Out scheme

04-Aug-2020 By Nikkie Thatcher

Some 84% of companies are looking to participate in the Government’s Eat Out to Help Out Scheme, new research has found.

Working from home costs London’s pubs, bars and restaurants £2.3bn

04-Aug-2020 By Stuart Stone

Hospitality businesses near the capital’s employment hubs have been hit for more than £2bn by lost lunches and abandoned after-work drinks due to the Covid-19 pandemic, according to the Centre for Economics and Business Research (Cebr).

How to claim back discount on Eat Out to Help Out scheme

04-Aug-2020 By Nikkie Thatcher

HMRC has released further guidance on how operators can claim the discount offered by the Eat Out to Help Out Scheme back.

Eat Out to Help Out goes live today

03-Aug-2020 By Nikkie Thatcher

The Government’s discount scheme to encourage diners to visit the hospitality trade has launched today (Monday 3 August) meaning pub operators can now offer the deal.

Coca-Cola pledges to support pubs in its 'Open Like Never Before' push

30-Jul-2020 By Emily Hawkins

Coca-Cola Great Britain has launched a new campaign, Open Like Never Before, which focuses on the social changes that have occurred during the coronavirus pandemic, encouraging people to find opportunity in the ‘new normal’.