Professional Services & Utilities

Water market open to competition from April 2017


How to prepare for the change in water law

By Liam Coleman

There’s water, water everywhere in the pub, used for nigh on everything. At the same time, it’s something that’s not usually much thought about. It’s taken for granted that H2O is just there, on tap when needed. 

learning from mistakes in business

Learning from Mistakes

How I Learnt from My Mistakes

By Sara Hussein

It’s never easy to admit you’ve made a mistake, but while people do feel stigmatised, fear of failure can often lead deeper ramifications. Here is some advice on why mistakes can often be a blessing in disguise.

Never mind the paperwork, here's the way to get back to running the pub

Professional services

Never mind the paperwork, here's the way to get back to running the pub

By Fiona McLelland

As a pub owner, you want to get on with what you do best... running your pub. You don’t want to worry about paperwork and licensing laws, or struggling to keep on top of the books. We take a look at how professional service providers can help take the...

BII winners 2016 rashleigh arms

My Pub

My Pub: The Rashleigh Arms, Charlestown, Cornwall

By Sara Hussein

After winning Licensee of the Year at the 2016 British Institute of Innkeeping Awards, Rob and Lucy Brewer discuss the secret to their success and how far they’ve come since they first entered the site 10 years ago

Hospitality apprenticeships


Pubcos offer A-level graduates alternatives to university

By Sara Hussein

After students received their A level results last Thursday (18 Aug), 424,000 university places have been offered to those who achieved the right grades. But for those who wish to enter the hospitality industry there are alternatives to university.

how to make your pub more productive


Cash in with top tips

By Greg Pitcher

Improving your pub’s profitability is the holy grail for operators, so what can you do to get more return from the effort you put in? Four experts give their top tips here

making staff stay


Making sure staff stay – and stay productive!

By Simon Tarr, chief executive, People 1st

In yesterday’s article, I looked at the staffing shortfall facing hospitality businesses, and how improving staff retention and productivity is going to be vital for profitability in the coming decade. 

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