Technology

How futuristic technology is already making waves in pubs

07-Nov-2017 By Katie Coyne

With Blade Runner 2049 showing in cinemas, futuristic technology is a hot topic. But how might robots, virtual reality or even artificial intelligence work in pubs?

10 top tips from retail that pub operators need to adopt

24-Oct-2017 By Nikkie Sutton

Pubs need to take note of how the retail sector uses technology to boost footfall and sales and use the same approach, according to experts.

Uber ban could be a threat to London's pubs

27-Sep-2017 By Georgina Townshend

Millions of people who use Uber in the UK's capital after a night down the pub could find their ride home missing, after Transport for London (TfL) informed the company it would not be issued with a private hire operator license after its current...

New invention seeks to stop wastage of millions of pints of beer

25-Sep-2017 By James Beeson

A Bristol-based inventor has created a new device to increase sustainability within the beer industry by reducing wastage when pulling pints.

Ei Publican Partnerships 'extends digital innovation' for publicans with new regional tool

05-Sep-2017 By Georgina Townshend

A new online recruitment tool has been launched by Ei Publican Partnerships as part of its "ongoing digital enhancement project designed to support publicans".

Overseas tourists make beeline for pub accommodation, finds research

17-Aug-2017 By Fred A'Court

Pubs are sewn into the very fabric of Britain, and it turns out that foreign visitors think so too.

Would you let customers charge their phones behind the bar?

14-Aug-2017 By Nikkie Sutton

Following national reports that JD Wetherspoon (JDW) has banned customers from charging their phones behind the bar of its pubs, The Morning Advertiser spoke with licensees about their policies on the issue.

Wireless Social adds more pubs to its system

25-Jul-2017 By Fred A'Court

Wireless Social has added more pubs and restaurants to its rapidly growing Wi-Fi user base.

Card payment surcharges to be outlawed

19-Jul-2017 By Nicholas Robinson

Pubs and other businesses will be banned from charging customers extra for paying by debit or credit card from January next year.

Pub helps provide villagers with superfast broadband

27-Jun-2017 By Fred A'Court

The current holder of The Morning Advertiser-organised Great British Pub of the Year Award is set to become the 'hub' of its village.

Technology: How pubs can take advantage of mobile phones

26-Jun-2017 By James Evison

As the UK becomes a ‘smartphone society’, how can pubs take advantage of the opportunity.

Sky price rise limited to 5% to account for spiralling business rates

16-Jun-2017 By Michelle Perrett

Sky has revealed that it is to increase prices from 1 August 2017, but promised that no pub would see an increase of more than 5%.

MA500: opportunities in ethernet real estate

09-Jun-2017 By Claire Churchard

Julian Ross from Wireless Social highlighted the benefits for pubs in offering Wi-Fi hot spots and partnering with other local venues to offer Wi-Fi.

Be At One appoints head of marketing to drive innovation

05-Jun-2017 By Liam Coleman

Sophie Evans has been appointed head of marketing at cocktail bar operator Be At One.

App helps Carlsberg uncover thinking behind drinks decisions

02-Jun-2017 By Liam Coleman

The mystery of how and why customers choose what they want to drink in the pub is being researched by Carlsberg UK using a smartphone app called Pickles.

What the Millennials say about pubs

18-May-2017 By Nicholas Robinson

Drinks offers, atmosphere, ‘shareability’ and the entertainment available in the pub play a big part in where Millennials choose to spend time in the on-trade.

Mobile apps 'would get customers to spend more cash’

18-May-2017 By Georgina Townshend

Pubgoers would spend more if they could use smartphones as a 'digital wallet' to order and pay for food and drink, research from CGA Peach and Zonal’s Go Technology report claims.

Business-rates appeals in limbo as website deemed ‘unfit’

10-May-2017 By Georgina Townshend

Thousands of businesses which are challenging their rates bill are "in limbo" as the Government’s Valuation Office Agency (VOA) website is “unfit for purpose”, according to business, rent and rates specialists CVS.

Is social media ruining the UK's pub culture?

08-May-2017 By Nikkie Sutton

Millennials are drinking less than any other age group and licensees have put the blame on social media, but is this really the case?

7 day beer line cleaning rule ‘not strictly true’

12-Apr-2017 By Nicholas Robinson

Cleaning beer lines every seven days is not necessarily the tell of good hygiene, on-trade cellar sanitisation firm Avani has claimed after a report outed the ‘dirtiest’ beer in Britain.

Ei Publican Partnerships launches digital tools for current and aspiring publicans

30-Mar-2017 By Georgina Townshend

Ei Publican Partnerships has revealed two new digital tools designed to help publicans run “successful, efficient pub businesses” while attracting new entrepreneurs into the trade.

Licensee bans mobile phones for ‘stifling conversation’

27-Mar-2017 By Nikkie Sutton

The licensee of a Bristol pub has banned mobile phones in a bid to let customers enjoy a pint and a chat.

Single online solution for pub operators ‘key to building loyalty and trade’

20-Mar-2017 By Georgina Townshend

Pub customers want an online “one stop shop” to keep them informed about pubs in their area and encourage them to visit, according to a new survey.

Pub website 'targeted by anti-ISIS hackers'

07-Feb-2017 By Liam Coleman

The licensee of a Black Country pub has said he found it "slightly amusing" after claiming Kurdish hackers posted an obscene message on the pub's website.

Top tips to boost customer loyalty schemes

23-Jan-2017 By Sara Hussein

Pubs have lagged behind when it comes to understanding customer loyalty in the past. But with technology, smartphones and personalised rewards they can tap into new and exciting opportunities for their businesses.

Online Reviews

Less than two thirds of businesses specifically monitor review websites

22-Dec-2016 By Michelle Perrett

Only 60% of operators are specifically monitoring their performance on key review sites, a survey by Barclays for the second Future Shock report has revealed.

Technology

Technology: Why up-to-date EPoS systems can benefit your pub

29-Nov-2016 By Fiona McLelland

It may seem a big ask for pub and bar operators to keep up with the pace of technological improvements and developments when it comes to EPoS systems, but the benefits for staff and customers alike make this imperative.

Background Noise

Can background noise lead businesses to lose customers?

14-Nov-2016 By Sara Hussein

According to a recent survey carried out by the charity Action on Hearing Loss, almost 80% of people have left a pub or restaurant early because of excessive background noise.

Millennials

More millennials choosing not to go out

02-Nov-2016 By Helen Gilbert

Millennials are increasingly choosing to stay indoors and watch TV rather than head to the pub at the weekend, according to a new survey.

Millennials

Millennials: attracting younger consumers with technology

01-Nov-2016 By Nikkie Sutton

With younger people using pubs less than their older counterparts, it is vital that the trade finds ways to reverse this trend. And embracing new technology, could just be the answer, experts at a The Morning Advertiser roundtable discussion maintained....

MA Sport

Sky launches app to bring all Premier League goals to pub goers

28-Oct-2016 By Liam Coleman

All customers in venues with Sky Sports Wi-Fi can now watch every Premier League goal and match highlights through a free new app.

Entertainment

All fun and games: How to boost revenue with cutting- edge entertainment

27-Oct-2016 By Sara Hussein

While the more traditional pub games have endured, operators have embraced technology by offering some cutting-edge entertainment for their tech-savvy customers.

technology

Enterprise and Booker launch menu-building tool

26-Oct-2016 By James Evison

A new menu-building tool has been introduced by Booker Wholesale and Enterprise to enable licensees to improve their food offer.

Bar & Pub Show 2016

Bar & Pub Show 2016 in pictures

10-Oct-2016 By Sara Hussein

After the first Bar & Pub Show was showcased last week (Monday 3 October- Wednesday 5 October), The Morning Advertiser looks over some highlights of the event.

Hygiene and Compliance

Clean up your act: why operators must prioritise food safety and compliance

20-Sep-2016 By The MA

With offenders now facing heavier fines and prison terms, The Morning Advertiser looks at some of the key compliance issues and solutions

OPINION

TripAdvisor: who gives a hoot?

14-Sep-2016 By Daniel Woolfson

TripAdvisor: love it or hate it, if you work in hospitality, you’ve got an opinion. And the chances are it's a strong one.

Zonal

Pub customers to be offered 'digital charity box' on payment

08-Sep-2016 By James Evison

EPOS firm Zonal Retail Data Systems has teamed up with Pennies - a 'digital charity box' company - to offer customers the opportunity to give money to chosen charities.

Technology

Poll: Are mobile phones bad for an atmosphere in the pub?

07-Sep-2016 By Nikkie Sutton

A bar in central London has seen trade rise significantly after offering free, fast Wi-Fi to city professionals during the day time.

Bar Talk

Are mobile phones 'horrible for atmosphere' at pubs?

05-Sep-2016 By Nikkie Sutton

Following on from Hove bar the Gin Tub installing a Faraday cage in their ceiling so mobile phone signals are unable to enter the site, this week’s bar talk asks licensees what they think of mobile phones in pubs.

Virtual reality

Innis & Gunn brings virtual reality to UK pubs

18-Aug-2016 By Liam Coleman

Is this the real life? Is this just fantasy? It's hard to tell at 50 pubs dotted across the UK where Innis & Gunn is inviting drinkers to don a virtual reality headset when trying its beers.

Technology

Snapchat your food and drink for better sales

15-Aug-2016 By Nicholas Robinson

Operators must embrace newer social media outlets such as Snapchat and Instagram, and ditch older forms like Twitter to maximise food and drink pairings, a research organisation has said.

Technology

Using customer feedback: Be a positive part of the loop

08-Aug-2016 By Helen Gilbert

Online feedback is increasingly being used by consumers to research the best place to have a pint or enjoy a meal and it’s a trend that’s set to continue.

Productivity

Cash in with top tips

05-Aug-2016 By Greg Pitcher

Improving your pub’s profitability is the holy grail for operators, so what can you do to get more return from the effort you put in? Four experts give their top tips here

Technology

App-ortunity calls for brewers

03-Aug-2016 By James Evison

Cask Marque has called on brewers to supply information and artwork for upgrade to CaskFinder app.

Technology

BII launches revamped website

03-Aug-2016 By James Evison

The British Institute of Innkeeping (BII) has revamped its website including a new 'marketplace' for members.

Training

Starting with the end in mind - rethinking how we tackle our skill needs

01-Aug-2016 By Simon Tarr, chief executive, People 1st

Ask any publican or casual dining professional about the biggest people challenge that their business faces and the answer will almost always be the same – finding skilled staff.

Technology

Licensee: “Mobile phone users like smokers”

27-Jul-2016 By Nikkie Sutton

A bar in Hove, East Sussex has installed a Faraday cage in the ceiling of the venue to block mobile phone signals, meaning customers have to go outside to make a call.

Marketing

7 ways to be a digital marketer

26-Jul-2016 By Chris Lowe

Digital marketing is a must for any business, big or small. It can be daunting, but fear not, there’s a lot you can do on a modest budget to start or enhance your journey.

Technology

Robot Wars judge: ‘Bots will serve pints soon’

25-Jul-2016 By Nicholas Robinson

Robots will pull and serve pints behind UK bars sooner than operators think, according to Noel Sharkey, professor of artificial intelligence and robotics at Sheffield University.