Noises off?

By The Morning Advertiser

- Last updated on GMT

Online event: the webinar will look at how operators can deal with noise complaints from neighbours (image: Getty/SolStock)
Online event: the webinar will look at how operators can deal with noise complaints from neighbours (image: Getty/SolStock)

Related tags: Poppleston allen, Licensing, Legislation

With the return to full trading following a disastrous year of shutdown and lockdown, many operators are experiencing an increased issue with regard to noise complaints from neighbours.

With the enforced silence of the lockdown, the return to reality of having a busy operation on the doorstep will have caused some friction with neighbours who have become used to the peace and quiet.

To help you tackle and resolve these disputes without the situation escalating, The Morning Advertiser​ has teamed up with legal experts Poppleston Allen, to run a free training seminar on Tuesday 14 September.

Enforcement drum

Hosted by Poppleston Allen’s experts Helen Ward and James Anderson, the live online session will cover common complaints that licensed premises may receive from neighbours and how to deal with them. We look at how to prevent complaints occurring, best practice in dealing with them when they do happen and the informal and legal outcomes of noise and other statutory nuisance complaints

Ward said: “The enforcement drum is beating louder, and licensed premises are finding themselves under increased scrutiny to manage noise escape. More than ever, it is important that teams know how to take proactive steps to deal with issues, and the consequences of getting it wrong.”

Real challenge

Ed Bedington, editor of The Morning Advertiser​, added: “Noise complaints are often a real challenge for operators, and it’s important that you handle them in the best possible way to avoid the situation escalating and deteriorating further. This session will be a great opportunity to brush up on the rules and laws in this area, and hopefully give you some great insight to avoid falling foul of a dispute.”

To sign up to your free place on with webinar, email ubfcvgnyvgl.riragf@jeoz.pbz​ now.

Related topics: Licensing Hub

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