News

Peaks and troughs: independent and branded pubs continue battle for footfall

Managed pub traffic boost contrary to independent decline

By Nicholas Robinson

Independent pub operators have taken a further hit in the food footfall battle, as branded operations increased custom despite an overall market decline, potentially drawing further attention to pubcos strengthening their managed estates.

Right to reply: the Plume of Feathers has hit back at one-star reviews on TripAdvisor (image credit: Google Maps)

Operator’s tirade over TripAdvisor reviews

By Nikkie Sutton

One licensee has responded to a series of one-star TripAdvisor reviews, slamming each one, describing one user as “a little child” and criticising another on their use of exclamation marks.

To deliver or not to deliver?: Is delivery an opportunity or a threat to pubs?

Food delivery: disaster or opportunity for pubs?

By Nicholas Robinson

Pubs are failing to tap into the rising food delivery trend, with only a few pub companies adopting it, despite it cannibalising the eating-out market and growing by 13% to a value of £8.1bn, new analysis has claimed.

Tackling child hunger: pubs and restaurants across Merseyside are asking customers to add a donation

Businesses join forces to end child hunger

By Emily Hawkins

Hospitality businesses across Merseyside are being encouraged to tackle child hunger by asking customers to add a donation to a youth centre to their bill.