Almost half (48%) of all social media users use these platforms to search for venues when looking to drink and eat out of home, according to the latest GO Tech report from insight expert CGA and tech business Zonal.
The Zero Carbon Forum has launched the Hospitality & Brewing Carbon Calculator and Toolkit on World Earth Day today (22 April 2022), to help hospitality operators and brewers calculate and cut down their carbon footprint.
The past two years have seen us all adapt and adopt an increasingly digital world and fast-track technology into our businesses. Pubs especially have had to increase their use of tech to power their back-of-house technology including online booking systems,...
Pubs could see a 56% increase on energy bills following last week’s announcement from energy regulator Ofgem, however, some simple changes could save licensees money in just a few months.
Heineken UK has released a new report examining three key sustainability trends shaping the hospitality industry: innovation in infrastructure, environmentally friendly experiences, and serving up a sustainable offering.
After an unprecedented (yes, we used that word again) two years for the hospitality industry, more and more venues are struggling to balance the books. Efficiency and cost-cutting are more important than ever.
Technology and social media played a key part in attracting younger people to hospitality venues, but most teenagers craved in-person interaction, new research from hospitality tech firm Zonal has shown.
We all know that if we want to make money in our pubs, we need customers to buy drinks and food but there are many aspects needed to enable that to happen from having the right staff to do the right things through to back-office tech to help make the...
Almost half of publicans who participated in a snapshot survey of The Morning Advertiser readers said they would consider using cryptocurrency in their pub.
The British Beer & Pub Association (BBPA) has launched a new website, ‘Brewing Green’, to showcase its members’ efforts to reduce the sector’s environmental footprint.
Since the start of the pandemic, many pubs have adopted a cashless approach, but could this lead onto a future where cryptocurrency is widely used? This is certainly the case according to one licensee in Amersham, Buckinghamshire.
A rise in the number of brewery taprooms along with low and no-alcohol beers will take centre stage in 2022, according to beer line cleaning expert Beer Piper.
Virtual spaces are here to stay, with high end venues using them to unite customers safely, increase revenue and engage with a global audience, operators have said.
The Night Time Industries Association (NTIA) has partnered with Zapaygo to launch an ‘Ask for Angela’ safeguarding feature within its order and pay app across participating venues.
By Olivia FitzGerald, Zonal chief sales and marketing officer
Technology provider Zonal has offered tips on how to ensure customers who have made bookings to drink and dine at your pub don't disappoint you by failing to show.
Social media has always been an important tool for the hospitality sector but following several lockdowns and the nation getting used to the ‘new normal’, a strong social media presence is more important than ever.
UK micropub owners said that phones “kill” conversation and show a “lack of respect”, while pub phone-bans help promote social interaction after lockdown-induced isolation.
Digital reputation plays a central role in the customer journey for out-of-home leisure activities such as eating and drinking at pubs and bars, an exclusive study by CGA commissioned in partnership with Reputation, the reputation experience management...
A new initiative has been launched which claims to be creating an Amazon-style service for free-of-tie pubs and aims to disrupt the traditional wholesale sector.
The scrum at the bar is as much a British rite of passage for the cash-waving customer as it is for the freshly trained recruit charged with marshalling a four-deep crowd.
Understanding data and predictive technology have been highlighted by Heineken as two ‘smart-tech’ trends to look out for in pubs, according to the beer giant’s Pub of the Future report.
As Boris announced the return of indoor dining from 17 May, the industry breathed a sigh of relief as pubs and bars were finally able to welcome customers over the threshold after a tumultuous year of lockdowns.
There is a vast amount of customer experience data available to operators nowadays, and it is expected to increase exponentially in the future, as technology advances.
Over the course of the pandemic the hospitality sector has shown a remarkable ability to adapt and innovate to continue supporting local communities as well as adapting to changing consumer behaviours through delivery, click and collect and hospitality...
Apps are becoming a big part of pub and bar trade operations, but is the software out there cutting the mustard when it comes to improving your businesses?
The podcast team look towards the future of the pub and bar trade, and discuss, with special guests Stosi Madi from the Parkers Arms and Clement Ogbonnaya of the Prince of Peckham, how the pandemic crisis is likely to shape operations as we move out of...
As operators navigate the Government’s lockdown roadmap, The Morning Advertiser looks at how booking systems can adapt to cater for larger – and increasingly demanding – consumer groups through Covid-secure measures and beyond.
Technology for pubs has advanced light-years in recent time, but arguably pubs themselves haven’t taken up much of the new tech. That's all changing though, so read on to find out what's new and how the right tech can benefit your business....
Christmas is coming and the pub sector is inundated with restrictions but hopefully technology can provide some of the solutions to allow operators to make the most of whatever opportunities they’ve got.
If your business is due to close or change its operating patterns on Thursday and you are looking for an easy way to sell your surplus stock, sign up to the Too Good To Go app.
Consumer spending in pubs and bars saw a 9% rise – the first increase for the sector since February, with 44% of pubgoers feeling less cautious about visiting the on-trade now than in August (50%), new research has found.
With the latest round of restrictions being described as a “hammer” blow to a struggling industry, once again, pubs are being urged to look to technological solutions to help provide support during the crisis.
Following the news that the government is enforcing further restrictions on the hospitality sector, Yoello is offering a three month completely free subscription for its mobile table ordering solution.
Digital communications are more important now more than ever to re-engage your guests and promote your brand. Here are our top tips on using data and insights in your marketing strategy.
While around half of Brits have returned to their office in some capacity following Covid-19 lockdown, one-in-three would be comfortable doing a days’ work from a ‘pub office’ according to new research.
Entrepreneur Sir Stelios Haji-Ioannou has backed new pub, bar and restaurant food service easyFood to disrupt the delivery app marketplace amid Chancellor Rishi Sunak’s Eat Out to Help Out scheme.
HIM & MCA Insight is launching a new analytics and data visualisation solution that will bring all of the company’s data sources together. As part of the launch of the new data platform, HIM & MCA Insight have a new name - Lumina Intelligence.
With pubs given the go ahead to open their doors, one of the key issues around reopening is about collecting and storing customer data to enable tracking and tracing.
Pub operators are divided on how viable it is to take contact details from customers to help with the NHS Test and Trace service, new research has found.
The Government's document outlining how UK pubs, bars and restaurants will reopen from July was notable for how many times it used the word 'should' rather than 'must' – especially on the subject of customer data collection.
Could you run this Warrington pub? The Hawthorne is a thriving community sports pub in Warrington, showing live sport each day, along with live music every...
