With pubs given the go ahead to open their doors, one of the key issues around reopening is about collecting and storing customer data to enable tracking and tracing.
Pub operators are divided on how viable it is to take contact details from customers to help with the NHS Test and Trace service, new research has found.
The Government's document outlining how UK pubs, bars and restaurants will reopen from July was notable for how many times it used the word 'should' rather than 'must' – especially on the subject of customer data collection.
Pubs using tech solutions to tackle challenges posed by social distancing in reopened sites need to get tough on new partners to avoid ‘nasty’ shocks further down the line, according to Prask Sutton of Wi5 Technologies
With uncertainty in the air around how and when pubs are likely to be allowed to open and under what rules, one thing is definitely certain - technology will play a huge part in kick-starting the return to business.
Social distancing may force operators to re-programme post-lockdown pubs to accommodate new consumer behaviour – but which tech innovations can help them push the right buttons?
By Sam Ulph, founder and CEO of e-commerce tech company StarStock
Reinventing your business is one thing – doing it in the space of a week is another, especially in the middle of a global crisis ravaging your industry.
A former licensee has received a community award from the Prime Minister for hosting an online pub quiz to raise money for charity, which featured famous celebrities including Stephen Fry.
Pubs and the wider hospitality industry will continue to need financial support if they are allowed to reopen with social distancing, according to one industry supplier.
The Craft Union Pub Company has launched an online community to support its publicans and help them create virtual pub events for their customers and staff.
With publicans unable to speak to customers directly during the Covid-19 shutdown, digital experts from Molson Coors and communications agency Jam outline why it’s important for pubs to be on the same social media page.
