Bookings

The Lock In Podcast

Do pubs need to improve on tech?

31-May-2022 By Ed Bedington

Are pubs behind the curve when it comes to the digital world? Are we not embracing technology enough? The Lock In team tackle the subject with a range of guests debating everything from back of house tech, to whether customers should be allowed to google...

Industry 'shafted' by Government

09-Dec-2021 By Ed Bedington

Cancellations are reported to be flooding in from across hospitality in the wake of the Government's shift to Plan B.

Industry joins forces to highlight the impact of no shows

01-Sep-2021 By Michelle Perrett

Leading hospitality companies and leaders are joining forces to highlight the issue of no-shows, which cost sector £17.6bn each year.

Reason for refusal ‘critical’ in bar’s mixed gender groups-only booking policy

20-May-2021 By Stuart Stone

Lawyers have claimed a London-based operator could be breaching the Equality Act if its 'mixed gender groups' booking policy means LGBT+ groups are turned away, according to reports.

In association with Access Hospitality

Rigid booking systems ‘just don’t cut it for a lot of venues nowadays’

17-Mar-2021 By The Morning Advertiser

As operators navigate the Government’s lockdown roadmap, The Morning Advertiser looks at how booking systems can adapt to cater for larger – and increasingly demanding – consumer groups through Covid-secure measures and beyond.

One-in-ten Brits have already made post-lockdown pub, bar or restaurant bookings

24-Nov-2020 By Stuart Stone

A number of optimistic pubgoers have already made reservations to return to their local over the festive period, according to new research.

Operator ‘aghast’ at reservations website search policy

07-Feb-2020 By Emily Hawkins

An operator said he is concerned his area has been unfairly treated by a booking platform, being the second publican to report a room bookings drop after a review.

Pub’s room revenue falls ‘off a cliff’ after booking site change

10-Jan-2020 By Emily Hawkins

The operator behind a Wiltshire pub says his business is facing an uncertain future after its visibility on a booking website was reduced.