Tipping

Service survey: research into tipping and card payments has found consumers habits have changed since the pandemic (image: Getty/RealPeopleGroup)

Is cashless culture 'killing tips'?

By Nikkie Thatcher

More than a third of Brits won't tip when paying on a card because they are unsure if it will go to the right person, a new report has found.

Thoughtful tip: customers are more generous during Christmas

Xmas tips bonanza of £20m awaits

By Alice Leader

As hospitality workers gear up for the most lucrative ‘tip season’ of the year, new research has revealed hospitality workers can expect to pocket an extra £20m of tips over the festive period.

It all counts: how will the new legislation affect operators and staff?

Will reforms on gratuities tip the balance?

By Alice Leader

Tips have long been viewed as a top-up to a minimum wage, but the debate of who should actually receive the customer's gift – the operator or staff – has raged for a long time. New rules may, however, be about to change that.

Top tips for tips: new research reveals latest consumer dining habits

Southerners tip more than those in the north

By Alice Leader

A survey has revealed how generous diners are across the country and that staff with a friendly demeanour are more likely to convince consumers to bump up a tip.

Tip tackle: new bill enforces employers to share gratuities equally

Tip sharing 'another tax' for the sector to foot

By Alice Leader

Mixed feelings have been expressed after the Queen announced that employers must hand over all tips to their staff as part of a new bill unveiled in the Queen’s speech.