Accidents can happen so it's vital pubs have a plan of action to deal with them

How to... Deal with accidents

By Pat Perry

Today's hunger for news means that businesses have an incredibly small window to control incidents before they become headlines, presenting the potential for further damage beyond the incident itself. Businesses need to be better prepared, advises...

'Shrug of potential accidents at your peril', says Peter Coulson

Coulson: Someone has a screw loose

By Peter Coulson

In contrast to my recent article about ambulance-chasing lawyers and trumped-up claims, this week sees the other side of the legal coin, writes Peter Coulson.

Accident reporting

Accident reporting

A member of my staff had an accident at work last week in my pub. She has now been off work for several days. Do I have to report this?The reporting...