Data

More insight, less noise: more data isn’t necessarily better, as it is getting harder to comprehend and to organise it in a meaningful way

Content provided by HGEM

Making the most of guest experience data

By HGEM

There is a vast amount of customer experience data available to operators nowadays, and it is expected to increase exponentially in the future, as technology advances.

Data collection: what can UK pub operators learn about customer data collection from approaches implemented in other countries?

Opinion

How are the world's reopened pubs and bars collecting customer data?

By Patrick Clover, Stampede founder

The Government's document outlining how UK pubs, bars and restaurants will reopen from July was notable for how many times it used the word 'should' rather than 'must' – especially on the subject of customer data collection.

The food factor: pubs are employing more people than a decade ago despite many closures

More pub jobs despite closures

By Emily Hawkins

There are more jobs in pubs and bars compared to a decade ago, possibly because of an increase in pubs taking a food-led approach, official figures show.

Brulines

Brulines beer monitoring

By MA reporter

Brulines is the world leader in beer monitoring technology, and now manages information on beer dispense, brand quality, AWP and games machine...