Electric Charge

Banned: no more surcharge payments for customers

Card payment surcharges to be outlawed

By Nicholas Robinson

Pubs and other businesses will be banned from charging customers extra for paying by debit or credit card from January next year.

Diners confused over tipping


Diners confused over tipping

By Michelle Perrett

More than half (54%) of British diners find the UK tipping culture awkward, the latest AA survey has revealed.

Discgo pub phone charging product


Pub phone charging solution launched

By James Wallin, M&C Allegra Foodservice

A mobile and tablet charging solution for hospitality operators has been launched by Call Systems Technology (CST).

Michael Kheng:

Could your licence fees increase dramatically?

By Michael Kheng

The Home Office is consulting on licence fees which see a cap for local authorities to charge coming into effect. Michael Kheng of licensing consultants Kurnia attended a consultation event on the proposed changes in London last week. In this article,...

Pub operator Kheng in dispute with PPL

Pub operator Kheng in dispute with PPL

A multiple pub operator has entered a legal dispute with music royalties company PPL over refunds relating to one of his premises which closed on 1 January 2011.

Apology: British Gas

Host gets apology from British Gas

By Gurjit Degun

British Gas has apologised for charging a licensee £20,000 after telling him that his pub "looked like it used a lot of electricity".

Extra costs: the FLVA's president Nigel Williams

FLVA reveals new charges

By Gurjit Degun

The FLVA will now be charging £350 to £500 for some of its premium services, such as rent-review negotiations.

Rowson: in dispute with E.On

E.On promises help over soaring bills

By Lesley Foottit

E.On has said it will step in to help a licensee whose electricity bills shot up from £414 a month to £2,700. The total bill for the Saddle Inn in...

Finding the right energy supplier can make a big difference

Pub power brokers

By Tony Halstead

Obtaining the best gas and electricity deal for your pub can be a confusing and potentially costly task. Tony Halstead reports on the energy...

Everards: accused over beer prices

GMB slams Everards beer prices

By Ewan Turney & The PMA Team

The GMB has accused Leicestershire brewer and pub operator Everards of charging tenants excessive prices on beer — but the brewer said it makes an...

Electricity charges: British Gas admits to metering error

Host hit by shock electricity bill

By John Harrington

Another host has been sent a bombshell electricity bill — this time for £8,900 — after British Gas admitted under-estimating consumption. An...

Martin: tenants pay too much for beer

Martin: pubco model is unsustainable

By John Harrington

JD Wetherspoon chairman Tim Martin says the pubco model is "unsustainable" because tenants are charged too much for beer. Tenants can't compete with...

Carlsberg: handpull charges

Carlsberg's extra handpull charge

By Gemma McKenna

Carlsberg UK has introduced a charge for installing and maintaining handpulls for customers who order small amounts of Carlsberg-supplied ale.

Delwyn Lewis and Martin Bates were charged £74 a day for electricity

£74-a-day electric bill for new hosts

By John Harrington

Hosts were charged a staggering £74 per day for electricity at a 40-cover pub after being stuck paying inflated "out-of-contract" rates. BizzEnergy...

Ofgem plan to protect pubs

Ofgem plan to protect pubs

By John Harrington john.harrington@william-reed.co.u

Pubs would get more protection against being charged penalties when switching energy supplier under new plans being considered. A new consultation...



Demand for freehold licence premises is still extremely strong and the rise in interest rates has not affected this in a major way. However, we have...

Bernard Brindley

Bernard Brindley

Pubcos should use their buying power to tackle tenants' utility bills says licensee of the White Lion, Pailton, nr Rugby Taking up the point that...