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Digital delights

21-Nov-2022 By Ed Bedington

How does the digital world fit into the analogue world of pubs? The Lock In team take a deep dive into digital with help from a range of guests including superstar chef Gary Usher.

‘An example and inspiration’ – pub offers free dinners to elderly during freezing weather

28-Feb-2018 By Nikkie Sutton

A Welsh pub has announced it will deliver free roast dinners to elderly diners who are unable to get out, due to the plummeting temperatures.

CAMRA slammed for ‘racist’ crossword

16-Feb-2018 By Nikkie Sutton

The Campaign for Real Ale (CAMRA) has apologised after it was criticised on social media for the language used in one of its branch's publications.

Pub’s response to one-star review for its ‘lack of Stella’ goes viral

01-Feb-2018 By Nikkie Sutton

A London pub has had the last laugh after a drinker left a negative review of it for its “lack of Stella” and “hippy crowd”.

JDW slams Twitter claim it will stop staff wearing poppies

27-Oct-2017 By Claire Churchard

A spoof JD Wetherspoon account on Twitter has sparked outrage after falsely announcing that the pub chain would not allow its staff to wear a remembrance poppy while at work.

Wetherspoon’s Tim Martin featured in pro-Brexit poster

14-Jul-2017 By Georgina Townshend

A pro-Brexit campaign group has used a poster of JD Wetherspoon’s chairman Tim Martin in front of a Union Jack toasting the message “Brexit gloomsters should put a sock in it”.

TRIPADVISOR

Pub manager outraged after TripAdvisor refuses to take down “xenophobic” review

20-Dec-2016 By Daniel Woolfson

A London pub manager was stunned when TripAdvisor refused to remove a customer’s outrageous review saying their experience had been ruined by “groups of POLISH people”.

Opinion

Have you got Beer Day Britain talent?

15-Jun-2016 By Jane Peyton

Beer Day Britain – the national day of recognition to beer – is today (15 June). Brewers, pubs, retailers, restaurants, bars and ale trails are participating in a variety of ways.

Viral banned list which featured 'flat cap coke fiend' inspires a book

21-Apr-2016 By Emily Sutherland

A former live music pub’s list of barred customers has inspired a book after going viral on social media.

#DigiPubs

Targeting the social media scene

11-Feb-2016 By James Evison

How to effectively use social media to promote your venue is often seen as the trickiest aspect of marketing. The Publican’s Morning Advertiser (PMA) web editor James Evison takes a look at some fresh and creative examples of how best to approach these...

Awards

Publican Awards shortlist to be announced live on Twitter

20-Nov-2015 By PMA

This year's Publican Awards shortlist will be announced live on Twitter next week.

Pub launches Twitter mission to reunite lost phone with its owner

23-Sep-2015 By Emily Sutherland

Licensees have been urged to embrace social media-but one Chiswick pub has taken it a step further and launched an online mission to reunite a lost phone with its rightful owner via Twitter.

Technology

The future is social media - and you have to be on it

08-Sep-2015 By James Evison

Would you let someone stand outside your pub with a loudspeaker, telling the world how awful it is? Many pubs have an online presence, but just having a pretty website won't cut the mustard in 2015.

We Want Plates founder: bad presentation in pubs is "epidemic"

21-Aug-2015 By Daniel Woolfson

Pubs are by far the worst culprits when it comes to bad presentation of food, according to We Want Plates founder Ross McGinnes.

The best pub food on twitter this week

21-Jul-2015 By Daniel Woolfson

It's time to get vain. Social media's the perfect place to show off your dishes, whether it's a succulent duck breast or an intricate gastro-molecular experiment. Every week, we'll be picking out the top 5 pub dishes on twitter, so...

People

There's A Beer For That campaign appoints new marketing chief

18-Mar-2015 By Mike Berry

Britain's Beer Alliance, the organisation behind the pan-industry There's A Beer For That campaign which aims to boost the beer category, has appointed Neil Gannon as Marketing Lead.

Trend watch

Trend watch: bone appétit?

06-Mar-2015 By Daniel Woolfson

Bone broth may not sound like a particularly appetising concept. However, the dish is being touted as having immense health benefits and is making a stir in the foodie scene.

Business booster

Business booster: event and promotional ideas for your pub

12-Jan-2015 By Sheila McWattie

Great Inns of Britain ran a digital competition to find the Christmas jumper ‘king or queen’ among its customers.

BUSINESS BOOSTER

Money Makers: Event and promotional ideas for your pub

14-Dec-2014 By Alison Baker

Pheasant Week

BUSINESS SUPPORT

Food and social media

23-Nov-2014 By Phil Mellows

Phil Mellows looks at ways licensees are harnessing the power of social media to drive food sales

Heineken launches Twitter account that plans your night out for you

15-Jul-2014 By James Wallin

Heineken has launched a Twitter-based “digital compass” to direct revellers to nearby events.

Is England football star Paul Gascoigne planning to open ‘Gazza Bar’ chain?

20-May-2014 By Noli Dinkovski

Paul Gascoigne is reported to be planning his own chain of pubs, to be called Gazza Bars.

Pubs become more web savvy but resistance remains

11-Mar-2014 By John Harrington

Pub operators are becoming increasingly web savvy but are “resistant” to new payment method technology, according to new research.

Are you Britain's friendliest business?

18-Dec-2013 By Lewis Brown

Pubs, restaurants and other UK businesses are being encouraged to enter a competition to be in with the chance of winning the title of ‘Britain’s Friendliest Business’.

Pub chef in Twitter spat starts new job

17-Dec-2013 By Michelle Perrett

The pub chef who took to twitter to complain about being fired from the Plough has a new job.

Pub Chef Opinion: Internet bookings are the way to go for pubs

29-Jun-2012 By Lesley Foottit

It amazes me to see how behind some pubs are. Even in my two-and-a-bit years at the PMA, things have changed a lot. From it being more of a rarity for a pub to have a Facebook page or Twitter account, it’s now unusual to find one without some grasp of...

Never underestimate social media's power

31-May-2012 By Michael Kheng

Do you use Facebook and/or Twitter? If not, why not? If you do, do you use it to your advantage and to its full potential?Social media such as Facebook and Twitter is becoming a great way, in some case the only way, to get your message across.

CAMRA defends call on duty escalator petition

26-Mar-2012 By Adam Pescod

The Campaign for Real Ale (CAMRA) has hit back at criticism levied against it by leading beer writer and PMA columnist Pete Brown for delaying its support for a petition against the beer duty escalator.

BBPA delivers bottle duty message to MPs

22-Feb-2012 By Michelle Perrett

The British Beer & Pub Association (BBPA) has delivered a ‘message in a bottle’ to MPs warning of the dangers of another huge hike in the tax on beer.

Young's pub holds Scotch egg challenge

04-Aug-2011 By Lesley Foottit

Top Young's gastropub the Ship at Wandsworth is hosting a contest to find out the pub that makes the best Scotch egg in London. At last count, 22...

The Garrison: make the host of it

27-May-2011 By Jessica Harvey

Clive Watson and Adam White, co-owners of the Garrison, a friendly, Michelin-tipped gastropub.

Business boosters: Month of love, Beer Academy & Tea-time club

16-May-2011 By Lesley Foottit

PubChef takes an in-depth look at an array of good ideas out there to help you boost your food business.

Building pubs' social networks

10-Feb-2011 By Ewan Turney

As the social media revolution gathers pace pubs increasingly need to adopt a digital marketing strategy — or miss out. Ewan Turney looks at a...

Lady Gaga drops into London pub

25-Oct-2010 By Lesley Foottit

Controversial popstar Lady Gaga surprised regulars at a London pub on Saturday night by strolling in for a pint. Arriving at the Raven in Chiswick...

Twitter boosts pub's 'quality' bookings

17-Jun-2010 By Lesley Foottit

A London licensee is attracting quality customers by accepting reservations via social networking site Twitter. Since setting up the pub Twitter...

Proud of Pubs Week: A week to get web-wise

17-Jun-2010 By Matt Eley Matt

'Why on earth would I want to tell people how many times a day I am going to the toilet?' This is the kind of comment often uttered by social media...

Purity wants Twitter to boost business

02-Jun-2010 By Ewan Turney

Purity Brewing Co. is offering a case of beer to anyone on Twitter who recommends a pub or shop where they think Purity should be stocked. The...

Intertain offers £5k for best joke

28-May-2010 By Lesley Foottit

Intertain, the owner of live stand-up comedy chain Highlight, is giving away £5,000 to the person who tweets the best one-liner. The competition is...

Beer tasting hits Twitter for Cask Ale Week

29-Mar-2010 By Ewan Turney

The Campaign for Real Ale is to host the first ever Twitter beer tasting event in celebration of National Cask Ale Week, which kicks off today.

Magners absorbs cider duty hike

26-Mar-2010 By Ewan Turney

Irish cider Magners has announced it will absorb the 13% hike in cider duty — duty rises from midnight on Sunday.

Pub industry needs to embrace social media

11-Nov-2009 By Martyn Leek, M&C Report

Pubs and restaurants should do more to promote a sense of community around brands by embracing social media.

Mark Daniels: EPoS on a shoestring

09-Sep-2009

Twitter is amazing. In February this year, Stephen Fry kept subscribers on tenterhooks after raising the alarm via the short-message blogging service...

New website to promote pub events

17-Aug-2009 By Ewan Turney

A new website allowing users to search for up-to-the-minute real time events in pubs across the country has been launched. The website,...

Monday July 13: Get social with Twitter and Facebook

03-Jul-2009

Think you're too busy with running your pub to be sitting on the internet? What about if there was a new technology which offered a genuine way of...

How to Tweet-talk your pub customers with Twitter

23-Apr-2009

Pubs are well known as hubs of their local community, where locals and licensees hold court, offering opinions on the issues of the day and sharing...

Mark Daniels: What are you Twittering on about?

27-Jan-2009

If I'd been around in 1704, when my pub was first built, the concept of telling everybody about it over something called the Internet would have...