Inn Collection Group aims to hire 1,000 additional staff

By Gary Lloyd

- Last updated on GMT

Big plans: Liz Robertson and Sean Donkin
Big plans: Liz Robertson and Sean Donkin

Related tags Multi-site pub operators Property Accommodation

The Inn Collection Group has set out ambitious plans to increase the number of staff it employs by almost 1,000 throughout 2023.

The multiple pub-with-rooms operator is set to reopen 12 prime sites to trigger the increased head count across its estate.

The Inn Collection Group has seen rapid growth since 2019 and is set to see its trading premises grow by almost a third this year as extensive refurbishments complete across venues in Cumbria, Lancashire, north Wales, North Yorkshire and Tyne & Wear.

The company currently employs 900 people and will add to that by assembling a team at Harrogate’s Hotel St George, where it previously had to announce redundancies.

Live-in options

Its landmark sites in the Lake District and North Yorkshire are geared up for spring reopenings and roles being recruited for include general and assistant managers, head chefs and front-of-house staff.

The Inn Collection said it is offering competitive salaries, attractive benefits packages and an employee support programme with many vacancies offering live-in options as the company looks to overcome one of the main barriers to recruitment in more rural locales.

Inn Col st geroge harrogate
St George Hotel in Harrogate, North Yorkshire

Inn Collection Group people director Liz Robertson said: “It is a real source of pride that we are looking to expand our people base and that we can offer rewarding positions in great locations with a fantastic company.

“Some positions are being recruited for the very first time by the group, such as the general manager role at our Betws-y-Coed property the Swallow Falls Inn, whilst some like the general manager role at The Temperance Inn in Ambleside are because we've seen internal progression of colleagues developing and moving into new roles.

“The return to trading of the sites under refurbishment is the growth focus for us this year and our new colleagues are going to play a key role, alongside our already valued colleagues, in delivering our goals.”

Importance of career

Managing director Sean Donkin added: “Making the hospitality industry one in which people can see themselves long-term and where they can build a career is incredibly important not just to the company, but to me personally as well.

“It is an incredibly rewarding business where making people happy is the key focus, something that drives us not only in how we want our customers to feel with us, but our people too.

“We have significantly strengthened our head office people support team in the past 12 months and have invested in several support structures too, demonstrating our commitment to our teams and determination to offer high-quality jobs.

“That will continue going forward and we will be communicating details of the significant investment we have been making recently with regards to staff accommodation as we aim to remove barriers that prevent people forging their path in hospitality.”

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