Health

Peacekeeping force: how can pub staff effectively resolve customer conflict?

MA500

How to be a pub peacemaker

By Stuart Stone

CPL Online director of learning and education Martin Hilton shared how publicans can turn their staff into an effective peacekeeping force and steer customers off the warpath with a handful of conflict resolution tips.

Sugar fears: health experts call for ‘ready to drink’ alcoholic beverages to be reduced in sugar and calories

RTD beverages present ‘double burden to health’

By Alice Leader

Popular sugary alcoholic drinks are a ‘double burden’ on consumers’ health because of their alcohol and sugar content, coupled with the huge cash onus placed on the NHS, according to new research.

Counting calories: alcohol drink producers explain why consumers aren’t seeing more low-calorie products in pubs

Don’t miss out on the low-cal alcohol revolution

By Alice Leader

With abstinence to alcohol becoming more ‘mainstream’ among young adults and fuelling the growth of low-and-no alcohol products, some operators may be missing out on an opportunity in the low-calorie sector.

Mindful drinking: Club Soda and Budweiser are developing an online tool to help moderate hospitality employees' drinking habits

Club Soda and Budweiser to track drinking habits

By Emily Hawkins

Brewer Budweiser and mindful drinking organisation Club Soda have joined forces to develop an online project that will aim to help people working in the licensed trade who want to drink less alcohol.

How are you? Your wellbeing matters: The LTC has offered advice on a healthy lifestyle and publicans have been advised to digitally disconnect by Speakap

How can publicans look after their wellbeing?

By Emily Hawkins

Industry experts have advised operators who are still feeling the impact of a busy festive trading period or are worried about the upcoming month on how they can best look after their wellbeing.

Variety of options: operators can benefit from stocking multiple milk alternatives

Which milk alternatives should pubs stock?

By Emily Hawkins

Pubs should increase their range of milk alternatives so they can cater to people looking for indulgent options as well as functional, a new report recommends.

Health-conscious consumers: Greene King pubs in London will start selling the fermented drink kombucha

Greene King pubs to stock kombucha

By Emily Hawkins

Greene King pubs in the capital are to begin selling the fermented drink kombucha, which is believed to have health benefits.

Calorie intake: the report revealed the average customer consumed an additional 330 calories a week due to upselling

Upselling in pubs is fuelling obesity crisis

By Nikkie Sutton

Upselling techniques used in pubs are helping to fuel the obesity epidemic by leading customers to consume thousands of additional and unnecessary calories, a new report is claiming.