Vacancies to fill: finding kitchen staff has been proving difficult for a long time (credit: Getty/andresr)


FEATURE: Overcoming the staffing shortage

By Michelle Perrett

Staffing has always been a challenge in the pub sector but since the perfect storm of Brexit, Covid, minimum and national living wage increases, the cost-of-living crisis, immigration changes – combined with the poor reputation of a career in the industry...

Significant challenge: sector vacancies up by 12,000 (Credit: Getty/Alvarez)

Sector vacancies see ‘surprise increase’

By Rebecca Weller

A “surprise increase” in vacancies across the sector demonstrates the “significant challenge” staff shortages still pose for hospitality firms, trade body UKHospitality (UKH) has said.

What's in the news 25 August?

Review of the Week

'I don't feel represented'

By Ed Bedington

Top chef and pub and bistro operator Gary Usher calls for more passion from lobbyists, greater support for independent businesses, a reduction in VAT and talks about the challenges around recruitment in the MA's Review of the Week.

Opinion: retention in a challenging environment (pictured: Emma Harrison of the Three Hills at Bartlow)


Team retention in a challenging environment

By Emma Harrison, managing director of The Three Hills at Bartlow

The hospitality industry is under tremendous pressure. None more so than this year, with extraordinary cost rises across every single area of the business, including a mandatory increase in the minimum wage of 10% for anyone aged 23 and up.

What's in the news 14 July

Review of the Week

‘It’s a bit of a war out there’

By Ed Bedington

The MA's Ed Bedington caught up with Heartwood Collection chairman Mark Derry to discuss the week's news, from duty rates to recruitment and the need to be more upbeat.

Inclusive employer: MCBC changes recruitment process

Molson Coors: 'CVs simply aren’t necessary'

By Rebecca Weller

Molson Coors Beverage Company (MCBC) has announced it will no longer ask jobseekers to provide a CV when applying for certain roles across several of its brands.

What's in the news 30 June?

Review of the Week

Inflation 'is a bit of a worry'

By Ed Bedington

The Morning Advertiser's Ed Bedington caught up with Oisín Rogers who's about to open the Devonshire Soho, to get his views on the week's news.

Opinion offered: Jackie Moody-McNamara outlines how the sector can #EmbraceEquity


Why the hospitality sector must #EmbraceEquity

By Jackie Moody-McNamara

Jackie Moody-McNamara is a mentor as well as a critical friend, strengths coach and growth facilitator to numerous boards, specialising in strategy, leadership and accelerating the career progression of talented women, who has looked at how the industry...

Next generation of talent: UKH releases new education guide to help improve recruitment and training (Credit: Getty/MarianVejcik)

UKH releases guide to improve recruitment

By Rebecca Weller

UKHospitality (UKH) has launched a new education landscape guide to help businesses understand how to further improve recruitment, training and skills development.

The Morning Advertiser Lock In Podcast episode 51

The Lock In podcast

Solving the staffing situation

By Ed Bedington

With the recruitment crisis still causing challenges for many operators, the Lock In team get to grips with staffing (not like that Heath!) and speak to a range of experts to get some practical (mostly) advice on how to handle the situation.

Staff shortages: Philip Smith outlines two approaches to addressing the recruitment issues, which are attracting school and university leavers and over 50s into the sector (image: Getty/MmeEmil)


Solving the hospitality workforce crisis

By Philip Smith, the Lord Smith of Hindhead CBE and chief executive of the Association of Conservative Clubs

Recent figures from the Office of National Statistics show hospitality has 174,000 vacancies. These staff shortages are growing, and hospitality businesses face rising input costs, as operators compete for staff, as well as causing one in three hospitality...

Unprecedented conditions: staffing costs now a big worry for hospitality businesses (Credit: Getty/andresr)

Economic pressure holding recruitment back

By Rebecca Weller

Average regular pay rates saw the strongest growth outside of the pandemic from July to September 2022, figures released today (Tuesday 15 November) by the Office for National Statistics (ONS) have revealed.

What's in the news 11 November

Reasons to be optimistic

By Ed Bedington

The MA's Ed Bedington caught up with Robinsons Brewery's William Robinson to discuss the economic outlook and grounds for optimism amid the challenges we're facing.

Hospitality Rising needs support from pub companies

Pubcos need to step up

By Ed Bedington

Pub companies and brewers need to step up and support a campaign that aims to revolutionise recruitment for the hospitality sector.

Perfect storm: sector saw huge surge in demand and decrease in labour supply post pandemic (Credit: Getty/monkeybusinessimages)

Sector failing to cope with 'surge in demand'

By Rebecca Weller

Industries such as hospitality, in which consumers spent less money during the pandemic, have suffered most regarding job vacancies and employment post-pandemic, according to Recruitment & Employment Confederation (REC) deputy CEO Kate Shoesmith.

Huge misconceptions: apprenticeships at all levels could help sector combat staffing crisis (Credit: Getty/10'000 Hours)

Training 'misconceptions' holding sector back

By Rebecca Weller

Misconceptions associated with lifelong learning have continued to hold the sector back amid ongoing staffing crisis but offering apprenticeships at multiple levels could be the key to combatting shortages, new research from HIT Training has revealed....

Official data: wages have risen since January but lag behind the current rate of inflation, according to figures from the Office of National Statistics (image: Getty/KanawatTH)

Staff wages rise by 6.4% since January

By Nikkie Thatcher

The average monthly wage of a hospitality worker has increased by 6.4% since the beginning of 2022, official figures have shown.

Job vacancies: British Beer & Pub Association boss Emma McClarkin called on the Government to make it easier to recruit and retain staff (image: Getty/skynesher)

Vacancies up more than a third on 2021

By Nikkie Thatcher

Job vacancies in the hospitality sector have risen by 44,000 (34%) compared to last year despite a small fall over the past three months, according to official figures.

Fourth Hospitality Workforce Report: data shows staffing numbers near pre-pandemic levels but sector still struggling  (Credit: Getty/Hispanolistic)

Staffing number near pre-pandemic levels

By Rebecca Weller

Hospitality staffing numbers have neared pre-pandemic levels with employee headcount in pubs, bars, hotels, restaurants, and quick service restaurants (QSRs) up 21.7% compared to June 2021, the latest data from Fourth has revealed.

Company growth: Nightcap is looking to expand its portfolio further

Nightcap launches Bar Academy to aid staff retention

By Nikkie Thatcher

Multiple operator Nightcap has announced the launch of its Bar Academy – a dedicated training hub – alongside a new opening of the group’s Tonight Josephine brand in Bristol.

Pub Flex: St Austell Brewery launches new flexible working scheme

St Austell announces new career scheme

By Rebecca Weller

Southwest based brewery and pub company St Austell Brewery has announced the launch of Pub Flex, a new flexible and inclusive career scheme, acknowledging the way people work has changed post-pandemic in a bid to attract more staff.

Recruitment crisis: official figures from the Office of National Statistics show the number of job vacancies in the hospitality sector equates to more than 10% of all empty job roles (image: Getty/Charday Penn_

Sector job vacancies rise again

By Nikkie Thatcher

Empty job roles in the hospitality trade have increased again, highlighting the ongoing staff shortages, according to official figures.

What's in the news 1 July

The MA's Review of the Week

'Tax relief can help hospitality businesses to reinvest'

By Ed Bedington

Owner of the Veeno wine bar business, Rodrigue Trouillet shared his thoughts on the weeks news with the MA's Ed Bedington, from tax relief to the ongoing recruitment challenges.

Critical level: staff shortages impacting industry and economic recovery (Credit: Getty/South_agency)

Staff shortages damaging economic recovery

By Rebecca Weller

Staff shortages within the hospitality sector have caused almost half (45%) of operators to cut trading hours or capacity in order to cope, costing the industry £21bn in lost revenue, a joint survey by UKHospitality (UKH), the British Institute of Innkeeping...

Fixing the crisis: UKH release workforce strategy to boost recruitment and training in the sector (Pictured: UKH CEO Kate Nicholls)

UKH announces workforce strategy

By Rebecca Weller

UKHospitality (UKH) has announced the launch of a nationwide workforce strategy, Fixing the crisis: a framework for collaborative action across the sector, tasked with nurturing cooperation between industry stakeholders and boosting recruitment and training...

Oakman Group offer lifeline to Archer's hotel staff

Oakman to the rescue in the Archers

By Ed Bedington

In a stroke of marketing genius, the Oakman Group has stepped into the fictional world in a bid to rescue a team of hospitality workers.

The Morning Advertiser Lock In podcast episode 43

The Lock In Podcast

Can pubs be better employers?

By Ed Bedington

With staffing challenges continuing to cause headaches for pub operators, the Lock In team tackle some of the issues that are causing the sector problems and have a bit of discussion about baldness discrimination...

Job vacancies outnumber unemployment: recruitment and retention still a major concern for sector (Credit: Getty/Kobus Louw)

Number of licensees employed in sector the same as 2019

By Rebecca Weller

For the first time since records began the UK has more job vacancies than those in unemployment, according to data from the Office for National Statistics (ONS) released yesterday (Tuesday 17 May).

Exclusivity ban: plans to include lower paid workers in exclusivity ban positive for the sector according to UKH (Credit: Getty/alvarez)

Ban on exclusivity clauses 'positive' for sector

By Rebecca Weller

The Governments plan to widen its ban on exclusivity clauses to some 1.5m people is “positive for both businesses and workers”, according to UKHospitality (UKH).

What's in the news 29 April

The MA's Review of the Week

Pubs must remain an affordable treat

By Ed Bedington

The MA's Ed Bedington catches up with Anglian Country Inns md James Nye to get his take on the week's news, from inflationary pressures, the return to the "new normal" and tackling the recruitment crisis.

Support and security: UKH calls for Gov to help counter shortages in night-time sector (Getty/ AndreyPopov)

UKH backs call for Gov night-time sector support

By Amelie Maurice-Jones

UKHospitality (UKH) has backed calls for a Government support package to help counter shortages in night-time sector door staff, including assistance in recruitment and training of additional security staff, especially women.

What's in the news 4 March

The MA's Review of the Week

Experience will be key in face of rising prices

By Ed Bedington

The MA's Ed Bedington catches up with Lancashire-based multiple Tim Tomlinson of the Hand Pulled Pub Company to discuss passing on price rises, growing consumer confidence and the importance of service.

Job vacancies in the sector 100% higher than pre-Covid: UKH urges stakeholders to redouble efforts and support for the Hospitality Rising Campaign (Credit: Getty/ablokhin)

Job vacancies in sector 'now double' pre-pandemic levels

By Rebecca Weller

Job vacancies are 100% higher in the hospitality sector than the corresponding pre-Covid period, according to the latest labour market statistics published today (Wednesday 16 February) by the Office for National Statistics (ONS).

Your Adventure Starts Here: St Austell Brewery launches six-figure recruitment campaign

St Austell Brewery launches six-figure recruitment campaign

By Rebecca Weller

Independent brewery and pub company, St Austell Brewery, has launched a six-figure campaign to attract new talent to the hospitality industry and highlight the adventures in store for employees who choose to work in the South-West.