Recruitment - Hospitality

FEATURE – STAFFING, TRAINING, RETENTION AND RECRUITMENT

FEATURE: Overcoming the staffing shortage

15-Jan-2024 By Michelle Perrett

Staffing has always been a challenge in the pub sector but since the perfect storm of Brexit, Covid, minimum and national living wage increases, the cost-of-living crisis, immigration changes – combined with the poor reputation of a career in the industry...

More than half of managers are looking to leave

27-Nov-2023 By Ed Bedington

About 57% of managers in hospitality are looking for a new job over the next 12 months, according to one of the sector’s leading recruitment specialists.

Sector vacancies see ‘surprise increase’

17-Oct-2023 By Rebecca Weller

A “surprise increase” in vacancies across the sector demonstrates the “significant challenge” staff shortages still pose for hospitality firms, trade body UKHospitality (UKH) has said.

Staffing issues 'biggest thing holding back growth'

06-Oct-2023 By Rebecca Weller

Ongoing staffing issues are the “biggest thing holding back growth” in the sector and the Government needs to act “much quicker” in addressing labour shortages.

Review of the Week

'Our industry is an engine for social mobility'

14-Sep-2023 By Ed Bedington

The MA's Ed Bedington caught up with Adnams boss Andy Wood to get his take on the week's news, from pricing, to recruitment and wellbeing.

Review of the Week

'I don't feel represented'

24-Aug-2023 By Ed Bedington

Top chef and pub and bistro operator Gary Usher calls for more passion from lobbyists, greater support for independent businesses, a reduction in VAT and talks about the challenges around recruitment in the MA's Review of the Week.

OPINION

Team retention in a challenging environment

26-Jul-2023 By Emma Harrison, managing director of The Three Hills at Bartlow

The hospitality industry is under tremendous pressure. None more so than this year, with extraordinary cost rises across every single area of the business, including a mandatory increase in the minimum wage of 10% for anyone aged 23 and up.

Review of the Week

‘It’s a bit of a war out there’

14-Jul-2023 By Ed Bedington

The MA's Ed Bedington caught up with Heartwood Collection chairman Mark Derry to discuss the week's news, from duty rates to recruitment and the need to be more upbeat.

Molson Coors: 'CVs simply aren’t necessary'

14-Jul-2023 By Rebecca Weller

Molson Coors Beverage Company (MCBC) has announced it will no longer ask jobseekers to provide a CV when applying for certain roles across several of its brands.

Review of the Week

Inflation 'is a bit of a worry'

30-Jun-2023 By Ed Bedington

The Morning Advertiser's Ed Bedington caught up with Oisín Rogers who's about to open the Devonshire Soho, to get his views on the week's news.

Hospitality needs to change the "relentlessly negative" narrative

15-Jun-2023 By Ed Bedington

The hospitality sector needs to change the narrative on doom and gloom if it wants to attract young talent into the business, according to former Sainsbury’s CEO Justin King.

INTERNATIONAL WOMEN'S DAY 2023 - OPINION

Why the hospitality sector must #EmbraceEquity

08-Mar-2023 By Jackie Moody-McNamara

Jackie Moody-McNamara is a mentor as well as a critical friend, strengths coach and growth facilitator to numerous boards, specialising in strategy, leadership and accelerating the career progression of talented women, who has looked at how the industry...

Trade seen as a career by newest workers

30-Jan-2023 By Nikkie Thatcher

Almost seven in 10 (69%) of hospitality workers view their role as a career, according to new research.

UKH releases guide to improve recruitment

30-Jan-2023 By Rebecca Weller

UKHospitality (UKH) has launched a new education landscape guide to help businesses understand how to further improve recruitment, training and skills development.

OAPA reports strong support for homelessness campaign

21-Dec-2022 By Nikkie Thatcher

Hospitality industry charity Only A Pavement Away (OAPA) has outlined how the sector has supported its initiatives and its latest campaign.

Average salary rises by more than a quarter

07-Dec-2022 By Nikkie Thatcher

The average salary for hospitality workers has increased by more than a quarter over the past year, a report has revealed.

The Lock In podcast

Solving the staffing situation

05-Dec-2022 By Ed Bedington

With the recruitment crisis still causing challenges for many operators, the Lock In team get to grips with staffing (not like that Heath!) and speak to a range of experts to get some practical (mostly) advice on how to handle the situation.

opinion

Solving the hospitality workforce crisis

24-Nov-2022 By Philip Smith, the Lord Smith of Hindhead CBE and chief executive of the Association of Conservative Clubs

Recent figures from the Office of National Statistics show hospitality has 174,000 vacancies. These staff shortages are growing, and hospitality businesses face rising input costs, as operators compete for staff, as well as causing one in three hospitality...

Protesters target parliament in third demonstration

15-Nov-2022 By Ed Bedington

Hospitality operators from across the UK gathered in Parliament Square this week, in a bid to raise awareness of the sector’s challenges with the Government.

Economic pressure holding recruitment back

15-Nov-2022 By Rebecca Weller

Average regular pay rates saw the strongest growth outside of the pandemic from July to September 2022, figures released today (Tuesday 15 November) by the Office for National Statistics (ONS) have revealed.

Reasons to be optimistic

11-Nov-2022 By Ed Bedington

The MA's Ed Bedington caught up with Robinsons Brewery's William Robinson to discuss the economic outlook and grounds for optimism amid the challenges we're facing.

Recruitment crisis costing sector £22bn a year

09-Nov-2022 By Rebecca Weller

Recruitment crisis is costing the hospitality industry £22bn a year according to a new survey conducted by trade bodies from across the sector.

Pubcos need to step up

04-Nov-2022 By Ed Bedington

Pub companies and brewers need to step up and support a campaign that aims to revolutionise recruitment for the hospitality sector.

Sector failing to cope with 'surge in demand'

14-Oct-2022 By Rebecca Weller

Industries such as hospitality, in which consumers spent less money during the pandemic, have suffered most regarding job vacancies and employment post-pandemic, according to Recruitment & Employment Confederation (REC) deputy CEO Kate Shoesmith.

Training 'misconceptions' holding sector back

06-Oct-2022 By Rebecca Weller

Misconceptions associated with lifelong learning have continued to hold the sector back amid ongoing staffing crisis but offering apprenticeships at multiple levels could be the key to combatting shortages, new research from HIT Training has revealed....

Petition to tackle workforce shortage launched

23-Aug-2022 By Nikkie Thatcher

A petition to battle the sector’s recruitment crisis through a visa scheme has been launched, garnering thousands of signatures.

Staff wages rise by 6.4% since January

17-Aug-2022 By Nikkie Thatcher

The average monthly wage of a hospitality worker has increased by 6.4% since the beginning of 2022, official figures have shown.

Vacancies up more than a third on 2021

16-Aug-2022 By Nikkie Thatcher

Job vacancies in the hospitality sector have risen by 44,000 (34%) compared to last year despite a small fall over the past three months, according to official figures.

Staffing number near pre-pandemic levels

02-Aug-2022 By Rebecca Weller

Hospitality staffing numbers have neared pre-pandemic levels with employee headcount in pubs, bars, hotels, restaurants, and quick service restaurants (QSRs) up 21.7% compared to June 2021, the latest data from Fourth has revealed.

Nightcap launches Bar Academy to aid staff retention

01-Aug-2022 By Nikkie Thatcher

Multiple operator Nightcap has announced the launch of its Bar Academy – a dedicated training hub – alongside a new opening of the group’s Tonight Josephine brand in Bristol.

St Austell announces new career scheme

26-Jul-2022 By Rebecca Weller

Southwest based brewery and pub company St Austell Brewery has announced the launch of Pub Flex, a new flexible and inclusive career scheme, acknowledging the way people work has changed post-pandemic in a bid to attract more staff.

Sector job vacancies rise again

19-Jul-2022 By Nikkie Thatcher

Empty job roles in the hospitality trade have increased again, highlighting the ongoing staff shortages, according to official figures.

The MA's Review of the Week

'Tax relief can help hospitality businesses to reinvest'

01-Jul-2022 By Ed Bedington

Owner of the Veeno wine bar business, Rodrigue Trouillet shared his thoughts on the weeks news with the MA's Ed Bedington, from tax relief to the ongoing recruitment challenges.

Staff shortages damaging economic recovery

23-Jun-2022 By Rebecca Weller

Staff shortages within the hospitality sector have caused almost half (45%) of operators to cut trading hours or capacity in order to cope, costing the industry £21bn in lost revenue, a joint survey by UKHospitality (UKH), the British Institute of Innkeeping...

UKH announces workforce strategy

01-Jun-2022 By Rebecca Weller

UKHospitality (UKH) has announced the launch of a nationwide workforce strategy, Fixing the crisis: a framework for collaborative action across the sector, tasked with nurturing cooperation between industry stakeholders and boosting recruitment and training...

Oakman to the rescue in the Archers

20-May-2022 By Ed Bedington

In a stroke of marketing genius, the Oakman Group has stepped into the fictional world in a bid to rescue a team of hospitality workers.

The Lock In Podcast

Can pubs be better employers?

19-May-2022 By Ed Bedington

With staffing challenges continuing to cause headaches for pub operators, the Lock In team tackle some of the issues that are causing the sector problems and have a bit of discussion about baldness discrimination...

Number of licensees employed in sector the same as 2019

18-May-2022 By Rebecca Weller

For the first time since records began the UK has more job vacancies than those in unemployment, according to data from the Office for National Statistics (ONS) released yesterday (Tuesday 17 May).

Ban on exclusivity clauses 'positive' for sector

10-May-2022 By Rebecca Weller

The Governments plan to widen its ban on exclusivity clauses to some 1.5m people is “positive for both businesses and workers”, according to UKHospitality (UKH).

The MA's Review of the Week

Pubs must remain an affordable treat

29-Apr-2022 By Ed Bedington

The MA's Ed Bedington catches up with Anglian Country Inns md James Nye to get his take on the week's news, from inflationary pressures, the return to the "new normal" and tackling the recruitment crisis.

Operators cite staffing crisis as biggest issue at ‘very worrying time’

28-Apr-2022 By Amelie Maurice-Jones

Operators of gastropubs cited lack of staffing as the biggest issue they were currently tackling, with Covid, Brexit and staff leaving the industry creating the “perfect storm”.

UKH backs call for Gov night-time sector support

26-Apr-2022 By Amelie Maurice-Jones

UKHospitality (UKH) has backed calls for a Government support package to help counter shortages in night-time sector door staff, including assistance in recruitment and training of additional security staff, especially women.

'We find someone’s passion and help them develop it' - What makes an award-winning team tick?

12-Apr-2022 By Amelie Maurice-Jones

The owner of Dylans - the Kings Arms, St Albans, Hertfordshire, which bagged the title ‘Front of House Team of the Year’ at the 2022 Top 50 Gastropub Awards, said passion and enthusiasm were what made his team a cut above the rest.

Recruit based on passion and personality over everything else

07-Apr-2022 By Rebecca Weller

Personality and a love of hospitality are the most important factors when recruiting new staff, according to the manager of award-winning cocktail bar, Three Little Words in Manchester.

45% of hospitality staff find jobs less appealing than before pandemic

04-Apr-2022 By Amelie Maurice-Jones

Under-pressure hospitality workers want more flexibility and appreciation, revealed a new survey by employee experience platform Harri and insight consultancy CGA.

Up pay, advertise more and show progression to attract young people to hospitality

29-Mar-2022 By Amelie Maurice-Jones

Operators need to increase pay, advertise roles better and have clear paths for career development to entice young people into the industry, advised hospitality apprentices.

Sector needs more inclusive recruitment to help job vacancy crisis

09-Mar-2022 By Rebecca Weller

Hospitality needs to promote more inclusive recruitment to break bias in the industry and help the recruitment crisis, but positive changes are happening according to workers across the trade.

The MA's Review of the Week

Morning Advertiser

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