All news articles for April 2021

What’s in the news 30 April?

MA’S REVIEW OF THE WEEK

‘We’re still feeling a bit like the fun police’

By Ed Bedington

The Morning Advertiser’s Ed Bedington spoke with Phil Thorley of Thorley Taverns to discuss the most recent on-trade news - including the latest on vaccine passports.

'Best possible alfresco experiences': 'We’re delighted to have been able to invest this funding in our managed pub estate, to ensure that we are well positioned to meet the evolving needs of our customers,' St Austell's Kevin Georgel said

St Austell reopens managed pubs

By MCA Insight

St Austell Brewery reopened 18 of its managed houses for outdoor service on 29 April, having made significant investments in its al fresco spaces.

National reports: price increases in the on-trade hit the headlines of mainstream media publications this week (image: Getty/Moussa81)

Pubs consider price increases

By Nikkie Thatcher

A number of The Morning Advertiser's (MA) readers have increased their prices amid reopening this month (April), following months of closure.

The Morning Advertiser Lock In podcast episode 23

The Lock In Podcast

The Lock In Podcast: Fingers on the pulse...

By Ed Bedington

As the industry starts to reopen, the Lock In team take a sideways look to see what trends are starting to emerge in food, drink, operations and consumer behaviour. The achingly hip Heath Ball and his sidekick James Cuthbertson share their insights into...

Reopening rules: operators shared their experiences of customers being confused by how to use the NHS coronavirus app to scan into venues (image:Getty/Olivier Le Moal)

'No one knows how to use the NHS app'

By Emily Hawkins

Pubgoers have been hesitant to use the NHS contact-tracing app and been reluctant to hand over their details, operators have reported.

Health and safety: pubs have been advised to watch out for customers trying to bring their own heaters to beer gardens (image: Getty/GZeroOne)

Operators advised over heater safety issues

By Emily Hawkins

Pub operators have been advised that allowing customers to bring portable heaters to beer gardens creates a risk that is “very difficult” to manage.

Lockdown support: Star Pubs and Bars has called on the Scottish Government to increase financial help for pubs or review trading rules

Star to continue rent reductions in Scotland

By Emily Hawkins

Star Pubs & Bars has said it will continue its rent reductions for its sites in Scotland, as the sector braces for the first week of trade after lockdown.

Relief effort: Under the Australian scheme, the government has made it mandatory for landlords to agree to a reduction in rent payable, of up to 100%, in proportion to the reduction in the tenant’s business during Covid-19 (Image: flyparade/Getty Images)

Calls for adoption of Australian rent relief model

By Georgi Gyton, MCA

A group of hospitality operators and property agents are calling on the Government to implement the same rent relief scheme as has been adopted in Australia, according to reports by MCA Insight.

Blue sky thinking: 'The level of optimism and positivity in the business, after a very, very challenging period, is sky high at the moment,' Shepherd Neame CEO Jonathan Neame said

‘Number one priority is to restore the business’

By Stuart Stone

Sharing a heartland with Covid-19’s ‘Kent variant’ has seen the vast majority of Shepherd Neame’s 300-odd sites shuttered for more than five months. As such, CEO Jonathan Neame is looking forward to what he believes will be a ‘very good summer’.

(Image credit: ANGHI/Getty Images)

MA’s review of the week

Council enforcement at pubs ‘annoying’

By Ed Bedington

The Morning Advertiser’s Ed Bedington spoke with Steamin’ Billy Brewing Company boss Billy Allingham to discuss the most recent on-trade news.

More insight, less noise: more data isn’t necessarily better, as it is getting harder to comprehend and to organise it in a meaningful way

Content provided by HGEM

Making the most of guest experience data

By HGEM

There is a vast amount of customer experience data available to operators nowadays, and it is expected to increase exponentially in the future, as technology advances.

The Morning Advertiser Lock In podcast episode 22

The Lock In Podcast

The Lock In Podcast: Baby it's cold outside...

By Ed Bedington

The Lock In team tackle the first week or so of trade, how to handle freezing customers, and speak to special guests Brendan Padfield of the Unruly Pig, and Elaine Wrigley of Atlas Bar to hear their experiences of reopening to date. We also tackle some...

Next steps: 'We are looking forward to CPL Learning continuing this journey with Access and becoming bigger, brighter, and better,' Jamie Campbell, director of learning, hospitality, at CPL

Access Group acquires CPL Learning

By The Morning Advertiser

The Access Group has acquired learning and development partner for the hospitality and retail sectors, CPL Learning, to strengthen its customer proposition.