Business Development

GBPA victories boost trade

GBPA victories boost trade

By Nikkie Sutton

Following award success at our prestigious ceremony, winners have reported an increase in trade and sales

Getting the most from empty rooms in pubs

Property advice

Getting the most from empty rooms in pubs

By Laurie Macdonald

Pubs may have rooms ‘behind closed doors’ - back of house spaces not used as main trading areas. Although kitchens, storerooms, cellars and offices can use sthis space, there is often plenty left over. Laurie MacDonald explores the options for using empty...

Admiral boosts support for new licensees

Admiral boosts support for new licensees

By Michelle Perrett

Admiral Taverns is launching a new agreement designed specifically to deliver extra support and help for new licensees or those taking their first Admiral pub. 

Lessee John Cavanagh and his wife Kara at the Hamilton Russell Arms in Thorpe Thewles, County Durham


Running a pub: Personal experience of starting out

By The Publican's Morning Advertiser

When John Cavanagh took up a five-year lease at the Hamilton Russell Arms, in Thorpe Thewles, County Durham, four years ago, it had lost much of its trade following a fire.

Wadworth pubs

Wadworth outlines priorities after challenging year

By John Harrington

Wadworth, the Wiltshire-based brewer and pub operator, has said growing food margins in its managed estate and adding another business development manager to its tenanted arm are among its focuses for this year.

S&NPC package empowers lessees

S&NPC package empowers lessees

By Gurjit Degun

Scottish & Newcastle Pub Company (S&NPC) has introduced a new accounts and stocktaking package for its lessees to give them more control of their business.

Innserve launches Best Cellar Awards 2012

Innserve launches Best Cellar Awards 2012

By Adam Pescod

Innserve, the drinks dispense company, has launched its Best Cellars Awards 2012 which reward licensees who display a high level of cellar practice.

BDMs: leadership is the key criterion

BDMs: leadership is the key criterion

By Kevin Georgel, Admiral Taverns managing director

The business development manager (BDM) is the linchpin role for the tenanted and leased-pub business. So it is puzzling that as an industry we don’t spend more time focusing on it — and talking about it — given the extent of its impact on the businesses...

Georgel: pubcos must empower BDMs

Georgel: pubcos must empower BDMs

By Ewan Turney

It is puzzling the industry does not spend more time focusing on the role of the Business Development Manager — that’s the view of Admiral Taverns boss Kevin Georgel.

Decisive action is vital if pubs are to survive

Decisive action is vital if pubs are to survive

By David Elliott

As many town-centre pubs and bars recover slowly from the effects of the recent riots, it was disturbing to hear from a couple of pubs that trade has still not returned to previous levels and that customers, especially in the early part of the week, are...

KnowHow: A new support facility for Greene King licensees

Greene King gives hosts profit knowhow

By Adam Pescod

Greene King Pub Partners has launched a 'Knowhow' kit bag for licensees aimed at increasing profit levels in their pubs. It will offer licensees...

Concerns raised over health and safety advice

Concerns raised over HSE Infoline closure

By Adam Pescod

The pub trade "will now be without vital safety advice" following the Health and Safety Executive's (HSE) decision to close its Infoline service from the end of September 2011.

BII launches new range of services

BII launches new range of services

By Gurjit Degun

The British Institute of Innkeeping (BII) has announced three initiatives to further professionalise the sector and help its licensee members.

Daniels: a fan of his Brulines system

Brulines: One year on and still satisfied

By Mark Daniels

The Brulines iDraught system installed in his Greene King tenancy a year ago is proving invaluable, argues licensee Mark Daniels. Few things are...

Davies: key is to get the right operator

Tom Davies: Brakspear's man of action

By Phil Mellows

Tom Davies is the new youthful face at the helm of Brakspear. Phil Mellows finds out how the optimistic chief executive is taking things forward...

Moses: steal ideas from supermarkets

Pub industry can learn from supermarkets

By Michelle Perrett

Pubs should steal the five principles supermarkets use to help drive their sales, according to research company him!. Katy Moses, business...

Aket and Windows: joined Brakspear

Two new faces at Brakspear

By John Harrington, M&C Report

Henley-based pub company Brakspear has announced two new appointments, including the new role of tenancy recruitment manager. Amanda Windows takes...

ALMR: announced Ops Awards finalists

ALMR Ops Awards finalists announced

By Lesley Foottit

Twenty finalists across 11 pub companies have been revealed for the 2010 Operations Managers Awards. The awards, organised by the Association of...

Finding the right energy supplier can make a big difference

Pub power brokers

By Tony Halstead

Obtaining the best gas and electricity deal for your pub can be a confusing and potentially costly task. Tony Halstead reports on the energy...

Robertson: expecting code deadlines to be met

BII boss tells MPs reform 'on track'

By John Harrington

The British Institute of Innkeeping has told the committee of MPs monitoring pubcos that the industry is "on track" to meet its commitments to reform.

Marston's: converting 600 sites onto new retail agreement

Dalzell joins Marston's leased division

By Martyn Leek, M&C Report

Peter Dalzell, Marston's operations director of managed pubs, is to move to the tenanted arm to oversee the introduction of its new Retail Agreement.

Punch Taverns: wants code to be as transparent as possible

Punch consults tenants on code of practice

By Ewan Turney

All Punch tenants will be able to have their say on the pubco's new code of practice before it is finalised. The 63-page code of practice has been...

TCG chief executive officer David Ford; Sandy Castle, manager of The Fatling & Firkin, Hornchurch and TCG chief operating officer Nigel Wright

Tattershall rewards top pub managers

By Ewan Turney

Sandy Castle of the Fatling & Firkin in Hornchurch has been crowned Tattershall Castle Group pub manager of the year. Castle was praised for...

Robertson: positive about future

Realising BII's true potential

By Neil Robertson

Eight months after taking the helm of the BII, the chief executive sets out his vision for the future. In its introductory article back in January,...

Luff: report based on survey of 1,000 tenants

Pubco probe to be based on tenant survey

By Ewan Turney

The Parliamentary inquiry into pubco power will largely ignore anecdotal evidence — both for and against pubcos — in favour of its own survey of 1,000 tied tenants. The report is at a very advanced stage and could be unveiled next Wednesday.

Punch: new training courses

Punch redevelops customer training

By Gemma McKenna

Punch Taverns new customer training package will incentivise trainees, who can get almost 50% of their money back, based on their success. Punch's...

Power to the BDMs

Power to the BDMs

The much-criticised area manager is a vital part of the formula for successful pubs, but does he feel empowered or emasculated? As the industry...