Managing Director

Cost price: almost half (46%) of consumers say price impacts their decision to drink 'soft drinks' when out, according to CGA

Moving soft drinks upmarket

By Andrew Don

Publicans do not have to be soft to give non-alcoholic drinks a hard push but they should do it with panache.

Big numbers: some 1.5bn desserts were consumed in the out-of-home market in the year to November 2017, according to global information company The NPD Group.(image credit: unalozm/istock/thinkstockphotos.co.uk)

Sweet wise: how to get desserts right

By Nikkie Sutton

Though desserts are traditionally the final taste diners have of a meal, it also means the dish will be their last impression, making it crucial operators get it right.

Centralised source: Ei Group will work with Yext in order to provide accurate, up-to-date public information about pubs in its portfolio

Ei Group partners with Yext to manage online portfolio information

By Stuart Stone

Ei Group has collaborated with digital knowledge management provider Yext in order to maximise the visibility of its portfolio of pubs, improve customer experience and drive footfall through a centralised, online, bank of information on its estate.

Pleasure principle: for some, paying for premium is a marker of success (image based on TAW4/iStock/Thinkstock.co.uk)

Drinks: what is premium?

By Andrew Don

Premium drinks offer potential for enhanced profits, but when is a drink ‘premium’ and when is it not? The answer isn’t always clear cut.

The BII's Mike Clist wants to put pride back into the organisation

BII to ‘put pride in its membership’

By Mike Berry

The British Institute of Innkeeping (BII) is in a “healthy position” with membership and revenue growing, according to managing director Mike Clist.

Preparing for the rent review fight

Advice

Preparing for the rent review fight

By Michelle Perrett

The term ‘rent review’ can strike fear into the heart of any licensee. Michelle Perrett finds out how to negotiate the best possible deal in the first of this two-part series.