Training

Recruitment crisis: Some 90% unwilling to invest in training despite staff shortages (Getty/ Kobus Louw)

90% managers reluctant to invest in training despite staff shortages

By Amelie Maurice-Jones

While almost 90% of managers in the sector believe further training investment would help to recruit and retain staff, three-quarters are put off by the perceived time investment for junior team members, revealed new research from HIT Training.

UKH announces new appointment: Sandra Kelly (pictured) has been confirmed as the trade bodies new skills director

UKH announces new skills director

By Rebecca Weller

UKHospitality (UKH) has today (Monday 13 June) announced the appointment of Sandra Kelly as skills director, a new role tasked with delivering the trade bodies recently launched hospitality workforce strategy: fixing the crisis.

#OpenToAll: BBPA announces 13-point pledge encouraging pubs and breweries to commit to diversity and inclusion

BBPA launches diversity and inclusion pledge

By Rebecca Weller

The British Beer & Pub Association (BBPA) has developed a 13-point pledge, #OpenToAll, encouraging pub and brewing businesses to ensure commitment to diversity and inclusion at the heart of their operations.

The Morning Advertiser Lock In Podcast episode 44

The Lock In Podcast

Do pubs need to improve on tech?

By Ed Bedington

Are pubs behind the curve when it comes to the digital world? Are we not embracing technology enough? The Lock In team tackle the subject with a range of guests debating everything from back of house tech, to whether customers should be allowed to google...

Recruitment crisis: Pubs and nightclubs are in desperate need of more door staff (Getty/mikeinlondon)

Security shortage: Sector in desperate need of door staff

By Amelie Maurice-Jones

The sector desperately needs a “boost” in security staff, as the shortage of door workers worsens due to the cost of living crisis, festival season and fears of further closures, according to Get Licensed.

The Morning Advertiser Lock In podcast episode 43

The Lock In Podcast

Can pubs be better employers?

By Ed Bedington

With staffing challenges continuing to cause headaches for pub operators, the Lock In team tackle some of the issues that are causing the sector problems and have a bit of discussion about baldness discrimination...

Job vacancies outnumber unemployment: recruitment and retention still a major concern for sector (Credit: Getty/Kobus Louw)

Number of licensees employed in sector the same as 2019

By Rebecca Weller

For the first time since records began the UK has more job vacancies than those in unemployment, according to data from the Office for National Statistics (ONS) released yesterday (Tuesday 17 May).

Exclusivity ban: plans to include lower paid workers in exclusivity ban positive for the sector according to UKH (Credit: Getty/alvarez)

Ban on exclusivity clauses 'positive' for sector

By Rebecca Weller

The Governments plan to widen its ban on exclusivity clauses to some 1.5m people is “positive for both businesses and workers”, according to UKHospitality (UKH).

Training and talent: Industry professionals recognised at the NITA awards

NITA award winners announced

By Amelie Maurice-Jones

Yesterday (28 April 2022), the very best in training, apprenticeships and wellbeing programmes were recognised at the British Institute of Innkeeping’s (BII) National Innovation in Training Awards (NITAs).

Frisco boss Cuthbertson on cask ale

the cask project

We need to stop the ‘Real Ale Assassins’

By James Cuthbertson, director Frisco Group and ex-MD of Dark Star Brewing

Let’s be honest, as an industry, when it comes to cask beer, we need to do much better.

Price hikes: JD Wetherspoon's labour costs have risen by 7.7% in 2022 (image: Getty/Pears2295)

JDW has increased pay rates by 5.5%

By Nikkie Thatcher

Pub giant JD Wetherspoon (JDW) has pushed its average pay per hour up by 5.5% a year from 2013 to 2021, it has revealed.

Looking to the future: now is the time to re-evaluate sector says Lorraine Copes

Racism hinders career progress according to new research

By Gary Lloyd

Some 43% of black people say their ethnicity has hindered career progression in the hospitality sector while only 7% of white people believe the same, according to the second edition of the Inside Hospitality report.

Hospitality wage increases: inflation likely to erode benefits (Credit: Getty/Klaus Vedfelt)

Surge in chefs’ wages

By Rebecca Weller

Hospitality has been one of few sectors to have seen pay increases in keeping with inflation, but the cost-of-living crisis is likely to erode the benefits, according to Indeed Hiring Lab.

New initiative: Young’s staff can choose their own work hours

Young’s gives staff power to choose hours

By Amelie Maurice-Jones

Young’s has launched a new internal platform, the Ram Agency, to give employees the power to pick their working hours as part of its recruitment drive.

Staffing issues: operators are offering a variety of incentives to attract and keep employees (image: Getty/ablokhin)

1 in 10 roles remain vacant

By Nikkie Thatcher

Recruitment and retention are still major concerns for the sector with staffing issues looking to set back the sector’s recovery from the pandemic, according to new research.

Group plans: through a series of guides and training materials, Ability aims to raise awareness of different disabilities, both visible and non-visible, and the different challenges they present to employees

Greene King reveals new inclusion group

By Rebecca Weller

Large operator Greene King this week (Monday 4 April) launched a new inclusion group to support its team members with disabilities, Ability, to mark the start of Autism Awareness Month.

Salary rise: the increase in wages come after the Low Pay Commission's recommendation (image: Getty/lovelyday12)

NLW to rise by 6.6%

By Nikkie Thatcher

National Living Wage (NLW) and National Minimum Wage (NMW) will increase from today (Friday 1 April), with the NLW hike labelled “the largest ever uplift”, the Government has announced.

Publican Awards 2022 finalists in Best Pub Employer

Publican Awards 2022

Meet the finalists: Best Pub Employer sponsored by CPL Learning

By The Morning Advertiser

The accolade of Best Pub Employer will be awarded to the business that provides an excellent working environment including comprehensive training, strong staff motivation and benefits alongside a meaningful career path and development structure for employees.

Tackling staffing issues: sector business need to magnify ‘brand hospitality’ says Stint

Promotional content

Are you being served?

By Harry Lang, chief marketing officer at Stint

How the UK hospitality industry can use its own strengths to mitigate the staffing crisis.

Improving staff recruitment and retention: 79% of operators increase pay rates and 91% expect to hire more staff in 2022 (Credit: Getty/SolStock)

79% of operators increase pay to improve recruitment crisis

By Rebecca Weller

Almost four out of five (79%) of operators have increased pay rates for staff to improve recruitment and retention, with 91% expecting to hire more staff in 2022, the latest UKHospitality (UKH) and CGA Future Shock Report has revealed.

Build your own team: flexing the apprenticeship model can benefit both the employer and employee says Jill Whittaker

Opinion

How flexible apprenticeships could benefit your pub

By Jill Whittaker, managing director at HIT Training

As National Careers Week draws to a close, here is how using apprenticeships to attract and then retain talent in the pub sector is well worth the effort.

International Women's Day: we asked many women across the sector their thoughts on equality in the trade

International Women's Day 2022 - sponsored by Peroni Nastro Azzurro

Women leading the on-trade

By The Morning Advertiser

The Morning Advertiser has collated advice and life stories from some of the key voices in the sector, in celebration of this year's International Women's Day.

Comment piece: Jackie Moody-McNamara tackles the question of how can the industry enable women to reach senior levels

International Women's Day 2022 - sponsored by Peroni Nastro Azzurro

What does the sector need to do to enable women to reach senior level?

By Jackie Moody-McNamara

When asked by The Morning Advertiser to write an opinion piece about “what does the sector need to do to enable women to reach senior level?” for International Women’s Day my initial response was deflation, are we still chasing the answer to this old...

Small changes: paying attention to data can have a big impact on your bottom line (Credit: Getty/millann)

The importance of yield to your bottom line

By Rebecca Weller

‘Yield’ is often one of the pieces of data which is not understood but can have a big impact on pubs’ bottom lines, according to Venners operations manager Andrea McCarthy.

What's in the news 4 March

The MA's Review of the Week

Experience will be key in face of rising prices

By Ed Bedington

The MA's Ed Bedington catches up with Lancashire-based multiple Tim Tomlinson of the Hand Pulled Pub Company to discuss passing on price rises, growing consumer confidence and the importance of service.

The Morning Advertiser Lock In Podcast episode 38

The Lock In Podcast

Why are pubs so bad at wine?

By Ed Bedington

When it comes to beer and spirits, pubs are ahead of the curve, but why do they let the side down on wine so often?

56.2% of UK SMEs report a rise in earnings: 40% plan to hire an average of 6 new staff members before March (Credit: Getty/georgeclerk)

SMEs look to hire staff after positive growth

By Rebecca Weller

During the last quarter of 2021, 56.2% of small and medium-sized enterprises (SMEs) in the UK reported a rise in earnings when compared with the same period in 2020, according to the latest quarterly Barclaycard Payments SME Barometer.

Job vacancies in the sector 100% higher than pre-Covid: UKH urges stakeholders to redouble efforts and support for the Hospitality Rising Campaign (Credit: Getty/ablokhin)

Job vacancies in sector 'now double' pre-pandemic levels

By Rebecca Weller

Job vacancies are 100% higher in the hospitality sector than the corresponding pre-Covid period, according to the latest labour market statistics published today (Wednesday 16 February) by the Office for National Statistics (ONS).

Spotlight

Beer Report 2024 available now to download for free Access the Beer Report 2024 now for free The Morning Advertiser's Lock In Podcast episode 77 S4 Ep. 14: Stars in bars! (Feat. James May, Candice Brown and more) Competition kicked off: entry for the 2024 Great British Pub Awards is now open Hunt is under way for the Great British Pub of the Year The Morning Advertiser's Lock In podcast shortlisted for award Lock In podcast shortlisted for top award

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