Training

Licensing hub – legal with poppleston Allen

Don’t let Halloween become a licensing nightmare

14-Oct-2021 By David Inzani, solicitor at Poppleston Allen

The autumn events schedule is almost here with Halloween and Guy Fawkes Night fast approaching, hopefully very different propositions to their 2020 Covid-related counterparts.

Key to award-winning pubs is close-knit teams

11-Oct-2021 By Amelie Maurice-Jones

A tight-knight team and relaxed working environment are key to success, said top chefs from pubs placing in this year’s National Restaurant Awards.

What are the average salaries for pub jobs?

06-Oct-2021 By Nikkie Thatcher

Following the rumoured rise in that national living wage (NLW), The Morning Advertiser has taken a look at the average salary amounts for job across the pub sector.

Hospitality businesses step up efforts to retain staff during mounting labour crisis

04-Oct-2021 By Michelle Perrett

One in six (16%) hospitality jobs currently lie vacant, the latest Business Confidence Survey from CGA and Fourth has revealed.

How to train, retain and upskill staff

01-Oct-2021 By Michelle Perrett

Heineken has shared advice with the on-trade about how to retain staff and combat the rising worker shortages.

Clampdown on unfair tipping practices welcomed by NTIA

27-Sep-2021 By Gary Lloyd

The Night Time Industries Association (NTIA) has welcomed a Government reform on unfair tipping practices.

Pandemic was bad but it could have been ‘so much worse’

22-Sep-2021 By Gary Lloyd

The pandemic has caused huge suffering throughout the sector but the situation could have been “so much worse” said UKHospitality chief executive Kate Nicholls.

BII unveils semi-finalists for this year’s Licensee of the Year

20-Sep-2021 By Michelle Perrett

The British Institute of Innkeeping (BII) has unveiled the semi-finalists for this year’s Licensee of the Year competition.

Quality time at the bar

20-Sep-2021 By Gary Lloyd

Whether it is a bit more disposable cash or a lust to try the best products available, pub customers are going for quality when it comes to enjoying a drink since the on-trade reopened in earnest.

The premium food league season has begun

13-Sep-2021 By Gary Lloyd

As the country begins the crawl out of the pandemic, pubs need a point of difference to attract customers, and elevating your food offer is one way to differentiate your business from rivals.

Free advice on tackling noise complaints

08-Sep-2021 By The Morning Advertiser

With noise nuisance rapidly becoming a major problem for a lot of operators on the return to trade, there’s still time to register to take part in a free online event to help you get to grips with the problem.

117,000 job vacancies in hospitality sector

18-Aug-2021 By Nikkie Thatcher

There are currently 117,000 vacancies in the accommodation and food service sector – up from 16,000 for the same period (May to July) in 2020, according to official figures.

Opinion

Stop blaming the industry for the hospitality staff crisis

04-Aug-2021 By Sarah John, director, Boss Brewing

Those of us within the hospitality industry are well aware that we face a staff crisis; there is no disputing that we are experiencing rising worker shortages, with job vacancies at higher-than-ever levels.

Recruitment continues to be top challenge for 2021

30-Jul-2021 By Nikkie Thatcher

The majority of operators have highlighted staffing issues as the number one issues over the next six months, a report has found.

Hospitality qualifications to be included in Lifetime Skills Guarantee

29-Jul-2021 By Nikkie Thatcher

Trade bodies have welcomed the announcement of catering and hospitality qualifications are set to be featured as part of the Lifetime Skills Guarantee.

Consumers divided over mask wearing relaxation in hospitality

26-Jul-2021 By Michelle Perrett

Consumers are divided over the removal of facemasks in hospitality settings, new research from HGEM has revealed.

Proportion of EU workers in hospitality sector falls as ‘potent combination’ of Brexit and Covid-19 hits

26-Jul-2021 By Michelle Perrett

The proportion of EU workers in the hospitality sector is at its lowest level since 2016 due to the “potent combination” of Brexit and the Covid-19 pandemic, new data from Fourth has revealed.

All hospitality firms looking for workers

22-Jul-2021 By Nikkie Thatcher

Every business in the hospitality sector has job roles to be filled currently, an industry-wide survey has revealed, with recruitment for front-of-house staff at the fore.

Opinion

With ‘freedom day’ fast approaching, how should operators handle staff who are nervous about the new workplace?

16-Jul-2021 By Julian Cox, partner and head of commercial law firm BLM’s London employment team

As bars and pubs plan new workplace practices following the removal of restrictions on 19 July, employees may be nervous about returning to work without Covid safety measures in place.

'When likeminded women come together it is very powerful and supportive'

12-Jul-2021 By The Morning Advertiser

Members of the Brilliant Woman Boardroom 2019 programme from the pub sector – and the scheme’s founder Jackie Moody-McNamara – share their thoughts on the challenges facing women in the hospitality sector

Petition to pay JDW staff double on bank holidays reaches 50k signatures

06-Jul-2021 By Nikkie Thatcher

A petition to permit workers to earn double pay on bank holidays at JD Wetherspoon (JDW) pubs has received more than 50,000 signatures.

Opinion

Isolation notices: The shark in the shallows

06-Jul-2021 By Tim Tomlinson, operator of the White Cross, Merchants 1688, the Stonewall Tap, Lancaster, Lancashire

I am sure everyone in the sector is extremely happy about the news we will be allowed to open more or less as normal from 19 July.

MA's Review of the Week

‘Staying open is a challenge’

02-Jul-2021 By Ed Bedington

This week’s headlines highlight the ongoing staffing challenges faced by the sector alongside closures of venues due to self-isolation. The Morning Advertiser editor Ed Bedington also caught up with Alastair Scott, managing director of Catton Hospitality...

Boosting wages not a 'fix' to staff shortage

28-Jun-2021 By Emily Hawkins

Pub operators have said they are boosting wages in a bid to protect themselves against the sector’s staff shortage.

MA's review of the week

‘Retention of staff shouldn’t solely be about the pound, shilling and pence’

25-Jun-2021 By Ed Bedington

The big headlines this week focused on supplier issues alongside retention of staff and wages. The Morning Advertiser editor Ed Bedington dissects the latest news with Banwell House boss Toby Brett.

Wages driven up by staff shortages

22-Jun-2021 By MCA

The average wages of pub and restaurant workers have risen by as much as 14%, driven by a shortage of staff in the hospitality sector.

Opinion

Caring for customers, caring for your team

17-Jun-2021 By Brendan Padfield, the Unruly Pig, Woodbridge, Suffolk

This pandemic has hit the whole country so hard. Hospitality, as a sector, has perhaps been hardest hit, having been closed for a total of nine and a half months via three lockdowns since March 2020.

More than half of hospitality workers still on furlough

09-Jun-2021 By Nikkie Thatcher

Some 55% of pub and bar staff are currently on the Coronavirus Job Retention Scheme (CJRS, known as furlough) according to official data.

Opinion

Is the hospitality sector suffering from its reluctance to invest in staff?

08-Jun-2021 By Heath Ball, managing director, Frisco Group

It’s no secret that that most hospitality businesses are suffering from a staff shortage – yes, even you Mr Martin – but while we look at Brexit and Covid-19 as the perpetrators of the problem, should we be looking closer to home for answers?

Furlough 'still a cost to businesses'

07-Jun-2021 By Emily Hawkins

UKHospitality boss Kate Nicholls has defended pub bosses who have had to lay off staff since the start of the pandemic despite job support schemes.

St Austell reduces opening and serving hours due to staff shortage

07-Jun-2021 By Nikkie Thatcher

South west-based operator and brewer St Austell has temporarily decreased its food service hours and opening hours in some of its managed sites, in a bid to tackle the current recruitment crisis.

90% of business leaders expecting staff shortages

03-Jun-2021 By Nikkie Thatcher

Nine in 10 operators are predicting issues with recruitment this year, research from across the hospitality trade has found.

Jobs round-up

Operators lack staff to fully reopen, new Hawthorn chairman, Stonegate appoints property director

27-May-2021 By The Morning Advertiser

The latest pub sector jobs round-up includes news of senior hires at Stonegate and Hawthorn, as well as new staffing data from workforce management specialist Bizimply.

Door security shortages 'could risk public health'

26-May-2021 By Emily Hawkins

The recovery of nightclubs will be threatened by a shortage of door security staff unless the Government intervenes, bosses have warned.

Hospitality job postings up by 46% amid indoor reopening

25-May-2021 By Emily Hawkins

Pubs are desperately seeking more hands on deck with the number of new hospitality job vacancies rising by 46% in the past two weeks.

Pub groups named as best companies to work for

24-May-2021 By Nikkie Thatcher

A number of on-trade businesses have been listed among the best companies to work for in the country.

In association with Heineken

95% of pubgoers hope for ‘as much, if not more’ cleaning and sanitation focus post-pandemic

24-May-2021 By The Morning Advertiser

According to Heineken’s Pub of the Future report, the vast majority of pub customers hope that operators will redouble hygiene efforts even after the Covid-19 vaccine rollout.

MA’S REVIEW OF THE WEEK

Long-term Government view on industry needs will make ‘enormous difference’

21-May-2021 By Ed Bedington

The Morning Advertiser's Ed Bedington speaks with Fine & Country Inns’ chief executive Gary Hunt to reflect on some of the week's biggest headlines.

Operators encouraged to be 'mindful' of accessibility

21-May-2021 By Emily Hawkins

Accessibility organisations have said it is essential that pub operators ensure disabled customers’ needs are not neglected while trading under pandemic restrictions.

The Lock In Podcast

The Lock In Podcast: Food Glorious Food!

20-May-2021 By Ed Bedington

With indoor reopening now well underway, the Lock In team tackle the subject of pub grub, how the crisis has impacted on offers, the challenges around growing your own chefs, calorie labelling on menus and we ask how sustainable is your pub food offer?...

Big Interview

‘Brands are built in bars, not in boardrooms’

17-May-2021 By Stuart Stone

After making a long-awaited return to reopened pubs and bars throughout April, Bacardi’s on-trade director Leila Stansfield’s glass is most certainly half full for the weeks and months of on-trade recovery ahead.

Content provided by Flipdish

Future-proofing your pub as restrictions begin to lift

17-May-2021 By Fionn Hart, UK country manager at Flipdish

As Boris announced the return of indoor dining from 17 May, the industry breathed a sigh of relief as pubs and bars were finally able to welcome customers over the threshold after a tumultuous year of lockdowns.

Big interview

Secrets behind the success of North Bar/North Brewing Co

14-May-2021 By Nikkie Thatcher

Off the back of North Bar/North Brewing Co’s recent win at the 2021 Publican Awards, The Morning Advertiser caught up (virtually of course) with head of retail Fiona Potts just before the company opened its latest venue for outdoor trading.

MA Leaders Club

Furlough: 'great for employees, disastrous for employers’

13-May-2021 By Nikkie Thatcher

Nightclubs have been left out of much of the Government support after being closed for almost 18 months.

MA Leaders Club

Coronavirus pandemic ‘sped up recruitment challenge’

13-May-2021 By Nikkie Thatcher

Recruitment was already challenging due to factors such as Brexit, but the coronavirus crisis has escalated matters further according to one operator.

Development programme will support managers with reopening challenges

13-May-2021 By Emily Hawkins

An online development programme has been launched for managers in the hospitality sector.

Sector 'faced with mental health epidemic'

12-May-2021 By Emily Hawkins

A sector-focused mental health text service has reported anxiety and stress are rife among chefs and other hospitality staff.

Spirits Week - In association with Diageo

Cocktail-led outings 'much, much more of a reward'

10-May-2021 By The Morning Advertiser

To introduce Spirits Week, brought to you by Diageo, drinks expert Douglas Blyde distils some of the key trends and new consumer behaviours shaking up the spirit and cocktail categories.

The Lock In Podcast

The Lock In Podcast: Can't get the staff, literally...

06-May-2021 By Ed Bedington

One of the key challenges of reopening has been on the staffing front, from re-energising long furloughed team members, through to recruiting replacements and training teams back up to speed. The Lock In podcast team take a deep dive into those issues,...

Coca-Cola launches Net Zero pub and bar accreditation scheme

29-Apr-2021 By Stuart Stone

Two new initiatives supported by Coca-Cola European Partners (CCEP), Net Zero Now and the Sustainable Restaurant Association (SRA) have been launched across the UK on-trade.