Training

‘Don’t keep going with the same old’: how hospitality can champion inclusivity

03-Mar-2023 By Amelie Maurice-Jones

Industry experts drove home the importance of a diverse workforce and offered tips for operators looking to create inclusive environments at a UKHospitality conference on Wednesday (1 March).

‘Hospitality’s problem is retention not recruitment’

03-Mar-2023 By Amelie Maurice-Jones

Industry experts urged operators to sing hospitality’s praises and offer clear paths for career progression to attract and retain staff.

Job creation ‘testament to sector’s resilience’

01-Mar-2023 By Nikkie Thatcher

Trade association UKHospitality (UKH) has highlighted the sector’s job creation and its potential to go further.

JDW makes 'significant investment' in health sector

22-Feb-2023 By Rebecca Weller

Pub giant JD Wetherspoon (JDW) has invested £200,000 into healthcare apprenticeships through donations to healthcare provider Cera, as part of the Apprenticeship Levy.

50% say flexi-working key to job satisfaction

21-Feb-2023 By Amelie Maurice-Jones

A recent survey has showed half of workers consider work-life balance to be a critical consideration when choosing a job in hospitality.

Recruitment landscape remains 'challenging'

15-Feb-2023 By Rebecca Weller

Hospitality businesses are continuing to face an “incredibly challenging” recruitment landscape with vacancies in the sector still 72% higher than pre-pandemic levels, according to trade body UKHospitality (UKH).

Apprentices celebrated at hospitality showcase

14-Feb-2023 By Amelie Maurice-Jones

More than 200 people from the hospitality sector came together at the House of Commons, Westminster, for the seventh Hospitality Apprenticeship Showcase last week.

NTIA launches Night Safe Champion Programme

13-Feb-2023 By Amelie Maurice-Jones

The Night Time Industries Association (NTIA) and Savenightlife CIC have joined forces with Safeguarding Nightlife to launch the new Night Safe Champion Programme, which will focus on the key challenges faced in hospitality.

Sector highlighted in Gov apprenticeship campaign

07-Feb-2023 By Nikkie Thatcher

The hospitality and catering industry will be showcased as part of the Government’s Career Starter Apprenticeships campaign.

Staff headcount down 11% against 2019

02-Feb-2023 By Nikkie Thatcher

The headcount of workers in pubs and restaurants was down by more than a tenth (11%) in 2022, compared to three years ago but 5% higher compared to 2021, new data has revealed.

Be Inclusive Hospitality launches 2023 survey

31-Jan-2023 By Rebecca Weller

Be Inclusive Hospitality has launched its third Inside Hospitality Survey, tasked with examining the current state of affairs regarding equality, diversity and inclusion within the sector.

Trade seen as a career by newest workers

30-Jan-2023 By Nikkie Thatcher

Almost seven in 10 (69%) of hospitality workers view their role as a career, according to new research.

UKH releases guide to improve recruitment

30-Jan-2023 By Rebecca Weller

UKHospitality (UKH) has launched a new education landscape guide to help businesses understand how to further improve recruitment, training and skills development.

Wages rise 53% in past decade

30-Jan-2023 By Nikkie Thatcher

The hospitality sector has seen the fasted rising wages in the UK over the past 10 years, new research has revealed.

86% of staff likely to leave job if no wellbeing help

26-Jan-2023 By Nikkie Thatcher

Most employees were likely to leave a role that didn’t support their wellbeing, new insight has revealed.

4 in 10 pubs cutting staff

26-Jan-2023 By Nikkie Thatcher

Some 41% of pub operators have reduced their workforce headcount over the past month, new data has shown.

Top employer honour for JDW

23-Jan-2023 By Gary Lloyd

JD Wetherspoon (JDW) has been recognised by the Top Employers Institute as a Top Employer in the United Kingdom 2023.

Sector on the road to net zero

20-Jan-2023 By Nikkie Thatcher

A number of breweries and pubs have shared how they are making their businesses more sustainable in the run up to World Earth Day.

Hospitality vacancies fall by 5.5%

17-Jan-2023 By Amelie Maurice-Jones

There were 149,000 empty job roles recorded in the accommodation and food service activities sector from October to December 2022 – a drop of 5.5% from the previous quarter.

BII Licensee of the Year Award entries open

13-Jan-2023 By Amelie Maurice-Jones

Entries are now open for the 2023 BII Licensee of the Year award (LOYA) sponsored by Sky.

Longer hours worked at Xmas, recruitment issues persist

12-Jan-2023 By Gary Lloyd

Hospitality businesses called on their staff to work longer hours over the festive period with no end in sight for the sector’s recruitment issues.

the cask project

Greene King to launch cask pins

10-Jan-2023 By Gary Lloyd

Suffolk-based brewer and pub operator Greene King has claimed to be the first major cask brewer to launch cask pins – a 4.5-gallon unit container – to market this summer following a seven-figure investment.

Be Inclusive launches report on race equity progress

10-Jan-2023 By Gary Lloyd

Social enterprise Be Inclusive Hospitality has released a report about the group’s work in its bid to adopting a multi-pronged approach to accelerate race equity throughout the hospitality sector.

Hunt is on for breakthrough cider makers

06-Jan-2023 By Gary Lloyd

Cider producer Sandford Orchards has launched the 2023 Breakthrough Cider Maker Awards.

OAPA reports strong support for homelessness campaign

21-Dec-2022 By Nikkie Thatcher

Hospitality industry charity Only A Pavement Away (OAPA) has outlined how the sector has supported its initiatives and its latest campaign.

Banknotes featuring King Charles III to be released in 2024

21-Dec-2022 By Nikkie Thatcher

The Bank of England has unveiled the new polymer notes that will feature King Charles III.

Staffing shortage: early retirement to blame

20-Dec-2022 By Amelie Maurice-Jones

A rise in early retirement has led to the current staffing shortage, according to new findings from the Department of Work and Pensions.

Mental health-focused scheme launched for festive period

20-Dec-2022 By Ed Bedington

A leading hospitality charity has launched a new initiative in a bid to tackle stress and monitor mental health over the busy Christmas period.

FEATURE

Feature: Why you must have multiskilled staff at your pub

19-Dec-2022 By Rebecca Weller

Recruitment challenges within the sector have meant the diversification of skill sets across the board has become incredibly important for people working in pub settings.

1 in 3 businesses reduce Xmas opening hours

15-Dec-2022 By Amelie Maurice-Jones

UKHospitality (UKH) has urged Government to tackle the recruitment crisis, after data revealed one third of businesses were reducing Christmas opening hours due to staff shortages.

Snack provider workers end 11-week strike

09-Dec-2022 By Nikkie Thatcher

More than 750 workers at the Jacob’s Cream Crackers factory have won a pay deal after ongoing strike action.

Low and no site opens in London

08-Dec-2022 By Ed Bedington

A new venue to showcase the range of low and no drink options has launched in central London.

Over-50s offer ‘untapped potential’ as pub staff

08-Dec-2022 By Gary Lloyd

UKHospitality (UKH) has launched a guide to help pubs adapt their recruitment practices to get more over-50s in as staff, as hospitality continues to face employment challenges.

Operators urged to improve staff management

07-Dec-2022 By Amelie Maurice-Jones

Operators have been urged to improve the performance management of staff after a new survey revealed poor treatment in the workplace was forcing staff to quit.

Average salary rises by more than a quarter

07-Dec-2022 By Nikkie Thatcher

The average salary for hospitality workers has increased by more than a quarter over the past year, a report has revealed.

The Lock In podcast

Solving the staffing situation

05-Dec-2022 By Ed Bedington

With the recruitment crisis still causing challenges for many operators, the Lock In team get to grips with staffing (not like that Heath!) and speak to a range of experts to get some practical (mostly) advice on how to handle the situation.

opinion

Solving the hospitality workforce crisis

24-Nov-2022 By Philip Smith, the Lord Smith of Hindhead CBE and chief executive of the Association of Conservative Clubs

Recent figures from the Office of National Statistics show hospitality has 174,000 vacancies. These staff shortages are growing, and hospitality businesses face rising input costs, as operators compete for staff, as well as causing one in three hospitality...

GK brewery workers walk out over ‘pitiful’ pay offer

24-Nov-2022 By Nikkie Thatcher

Staff working in the brewery arm of Greene King are conducing strike action next month (December), sparking fears of beer shortages.

Autumn Statement 2022

NLW ‘biggest rise ever’ confirmed

17-Nov-2022 By Nikkie Thatcher

The 9.7% increase in the National Living Wage (NLW) to £10.42 has been confirmed by the Chancellor in his Autumn Statement today (Thursday 17 November).

Near 10% NLW rise would ‘add further pressures’

16-Nov-2022 By Nikkie Thatcher

A reported increase in national living wage (NLW) would “hit our already fragile sector hard” and “add further pressures on businesses”, trade bodies have said.

NWTC COO joins Big Fang

15-Nov-2022 By Nikkie Thatcher

New World Trading Company (NWTC) chief operating officer Natasha Waterfield is set to join Big Fang Collective as chief executive officer.

Pubs should keep ‘open mind’ in recruitment

14-Nov-2022 By Amelie Maurice-Jones

Employers should keep an open mind when recruiting those facing homelessness, who can prove invaluable members of a team, according to founder of Only A Pavement Away.

Recruitment crisis costing sector £22bn a year

09-Nov-2022 By Rebecca Weller

Recruitment crisis is costing the hospitality industry £22bn a year according to a new survey conducted by trade bodies from across the sector.

NTIA partners with safety app to protect staff

07-Nov-2022 By Amelie Maurice-Jones

The Night Time Industries Association (NTIA) has partnered with a personal safety app to safeguard staff travelling home from work.

Licensing hub - legal with Poppleston Allen

Rules around under-18s serving alcohol

03-Nov-2022 By Jonathan Smith, partner, Poppleston Allen

Thinking of employing your 17-year-old daughter to work behind the bar? Short staffed to such an extent that you need to think about the children of some of your friends helping out in the restaurant? With the well-publicised difficulty in recruiting...

More staff leaving sector now than during pandemic

01-Nov-2022 By Nikkie Thatcher

There are more workers exiting hospitality than during the coronavirus pandemic, new research has revealed.

Brexit is not to blame for labour shortages

27-Oct-2022 By Peter Ducker

You don’t need me to tell you about the impact of the labour shortage on hospitality businesses, you experience it every day.

Learning and Skills report offers 'practical measures'

27-Oct-2022 By Rebecca Weller

Unprecedented vacancies in the sector require a “dual approach” from Government in order to build “sustainable solutions", according to trade body UKHospitality (UKH).

FEATURE

FEATURE – How to become a self-employed pub operator

24-Oct-2022 By Gary Lloyd

Many people have considered quitting it all and getting into the pub trade – plenty of you reading this have already done so – but for those who haven't, how do you go about it?

Menopause awareness essential to retain staff

17-Oct-2022 By Rebecca Weller

The hospitality sector must do more to recognise how menopause can impact staff before it loses more skilled workers, according to Irwin Mitchell Solicitors partner Jenny Arrowsmith.