Training

CPL announces record market share

Training

CPL announces record market share

By Nikkie Sutton

CPL Training has achieved a record market share in Personal Licence training for the first quarter of this year and now have more than a third of the market for the Award for Personal Licence Holders (APLH) training across England and Wales.

learning from mistakes in business

Learning from Mistakes

How I Learnt from My Mistakes

By Sara Hussein

It’s never easy to admit you’ve made a mistake, but while people do feel stigmatised, fear of failure can often lead deeper ramifications. Here is some advice on why mistakes can often be a blessing in disguise.

BII winners 2016 rashleigh arms

My Pub

My Pub: The Rashleigh Arms, Charlestown, Cornwall

By Sara Hussein

After winning Licensee of the Year at the 2016 British Institute of Innkeeping Awards, Rob and Lucy Brewer discuss the secret to their success and how far they’ve come since they first entered the site 10 years ago

Wine courses that will make bar staff wizards of wine

Training

Wine courses that will make bar staff wizards of wine

By Liam Coleman

Wine can be a daunting thing for bar staff if you don’t drink the stuff. When a customer asks for a full-bodied red or a fruity white, there is often panic in the eyes of the bar staff. We’ve found three companies that offer introductory wine training...

Job opportunities: apprenticeships are key for pubcos

Training

Pubcos offer A-level graduates alternatives to university

By Sara Hussein

After students received their A level results last Thursday (18 Aug), 424,000 university places have been offered to those who achieved the right grades. But for those who wish to enter the hospitality industry there are alternatives to university.

italian job pub

My Pub

My Pub: The Italian Job, Chiswick, London

By Sara Hussein

After opening the UK’s first Italian craft beer pub in Chiswick last year, co-founders Giovanni Campari and Giuseppe Verdoni explain how they’re planning to bring a taste of Italy to London.

My Pub: The Three Tuns, Sheffield

My Pub: The Three Tuns, Sheffield

By Liam Coleman

The unique size and shape of the Three Tuns is both a blessing and a curse. The manager of the Sheffield pub, Kate Major, explains how its iconic triangular shape draws customers in, but how it also presents its own challenges for the closely-knit team.

how to make your pub more productive

Productivity

Cash in with top tips

By Greg Pitcher

Improving your pub’s profitability is the holy grail for operators, so what can you do to get more return from the effort you put in? Four experts give their top tips here

apprenticeship opportunities

Apprenticeships

The apprenticeship opportunity

By Simon Tarr, chief executive, People 1st

Over the past couple of days, I’ve been exploring the potential staffing crisis facing hospitality businesses, and the ways in which businesses can improve productivity and retention to offset rising costs. Today, in my final article, I’ll be looking...

making staff stay

Training

Making sure staff stay – and stay productive!

By Simon Tarr, chief executive, People 1st

In yesterday’s article, I looked at the staffing shortfall facing hospitality businesses, and how improving staff retention and productivity is going to be vital for profitability in the coming decade. 

employer branding

Marketing

Employer Branding: The Big Sell

By Greg Pitcher

Recruiting new staff is never easy but if you are to attract the top talent to your business it's vital to create an impressive employer brand to draw them in. 

Cellar services: be clean, not mean

Training

Cellar services: be clean, not mean

By Fiona McLelland

Skimping on line cleaning to reduce waste is false economy. As Fiona McLelland explains, there are plenty of ways to keep cellar standards high without compromising profits.

Renowned con artist at large again in pub trade

Renowned con artist at large again in pub trade

By Oli Gross

A conman is at large in the pub trade, systematically targeting licensees in the north-west with a “proficient scam”, which has plagued the industry for a decade.

Hot Shots: Two pub industry rising stars

People

Hot Shots: Two pub industry rising stars

By Mike Berry

Hot Shots is the Publican’s Morning Advertiser’s new initiative to recognise young and upcoming individual working in the trade; from those running pubs to business ops specialists. Here we profile two more people nominated as rising stars.

BII to ‘put pride in its membership’

BII to ‘put pride in its membership’

By Mike Berry

The British Institute of Innkeeping (BII) is in a “healthy position” with membership and revenue growing, according to managing director Mike Clist.

Q&A: How to prepare for the new apprenticeship levy

Apprenticeships

Q&A: How to prepare for the new apprenticeship levy

By Liam Coleman

The government's new apprenticeship levy comes into effect in April 2017. The levy will be a payroll tax, but employers that pay into the levy will receive more than they pay in through a monthly 10% top-up from the government. This money can be...

Living wage study: Higher prices and cheaper overheads unsustainable

Institute for Public Policy Research

Living wage study: Higher prices and cheaper overheads unsustainable

By Oli Gross

The national living wage (NLW) has had a disproportionate impact on low-wage hospitality sectors and encouraged employers to offset costs by reducing overheads, according to a study from the Institute for Public Policy Research (IPPR).

People matters: Winning the war for talent

Training & Skills

People matters: Winning the war for talent

By Mike Berry

The Publican’s Morning Advertiser’s new Pub Skills Summit focuses on the great work the sector is currently doing with training and people development. Mike Berry looks at some of the themes the event will cover.

Hot Shots: The latest two pub trade rising stars

People

Hot Shots: The latest two pub trade rising stars

By Mike Berry

Hot Shots is the Publican’s Morning Advertiser’s new initiative to recognise young and upcoming individuals working in the trade; from those running pubs to business ops specialists. Here we profile two more people nominated as rising stars.

New World Trading Company Tribes employee app

People Development

NWTC launches Tribes employee engagement initiative

By James Wallin

The New World Trading Company is launching an innovative employee initiative which sees staff across the UK split into six ‘tribes’ competing against each other.

Hot Shots: Profiles of two pub trade rising stars

People

Hot Shots: Profiles of two pub trade rising stars

By Mike Berry

Hot Shots is the Publican’s Morning Advertiser’s new campaign to recognise young and upcoming individuals working in the trade; from those running pubs to business ops specialists. Here we profile two of the individuals nominated as rising stars.

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Property of the week

KENT - HIGH QUALITY FAMILY FRIENDLY PUB

£ 60,000 - Leasehold

Busy location on coastal main road Extensively renovated detached public house Five trade areas (100)  Sizeable refurbished 4-5 bedroom accommodation Newly created beer garden (125) Established and popular business...

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